Mercedes-Benz London

Racism on another level As a previous owner of Mercedes I went in looking for another car and was shocked and appalled to learn that buying another car meant being put under As a previous owner of Mercedes I went in looking for another car and was shocked and appalled to learn that buying another car meant being put under the microscope. I dont know what people are doing around the country with cars and dont care, but being asked ridiculous questions an given third degree with each question I felt like the sales person was waiting for me to leave . Almost an appearance on their face as if they do not trust us or we were some high profile thief trying to get the car. As a doctor I did not feel the professional behaviour was apparent, not happy very hurt to know that the money I work so hard for in this country means nothing. I am definitely not going to put my money where I am not respected and I will make sure any and all colleagues of mine do not arrive here for a purchase. Dr. Rizvi More

New GL63 Rob and Adam Stockie has been a terrific help to me. Adam is very professional and very knowable about Mercedes.This is my 7th Mercedes from Mercedes Rob and Adam Stockie has been a terrific help to me. Adam is very professional and very knowable about Mercedes.This is my 7th Mercedes from Mercedes London. More

Purchased a new C300 Cabriolet I was a bit apprehensive walking into a dealership as I didn't want to be hard sold. I was extremely impressed with the quality of all the people I de I was a bit apprehensive walking into a dealership as I didn't want to be hard sold. I was extremely impressed with the quality of all the people I dealt with during the entire process. I do not replace my cars often but I buy what I want. I never considered MB until seeing an ad on all wheel drive. Jace Cooper was extremely helpful and answered all my questions in a manner that was informative and very thorough. She really knows her product. The whole process was very pleasant and very exciting. More

Purchase of 2014 Mercedes-Benz E250 As a first-time client and now owner of a Mercedes-Benz, my experience could not have been better. From the moment we walked in to the dealership, we As a first-time client and now owner of a Mercedes-Benz, my experience could not have been better. From the moment we walked in to the dealership, we were greeted with friendly and accommodating staff. We had the pleasure of working with salesperson Jace Cooper from start to finish. Her knowledge of the industry and product line, helped us to select the perfect vehicle. She was professional and never pushy and followed up thoroughly to ensure we were satisfied at every stage of the purchasing process. We look forward to a continued relationship with Jace and Mercedes-Benz London through their exemplary service and attention to detail. More

Seamless Delivery This was my first experience with MB London and I was not disappointed. From my initial visit to the delivery of my vehicle, the entire staff was a p This was my first experience with MB London and I was not disappointed. From my initial visit to the delivery of my vehicle, the entire staff was a pleasure to deal with. I would highly recommend them in the future. More

Relaxed, Professional, No Pressure I visited the dealership in Aug 2017 with no intention of purchasing a vehicle (the timing was not right as I would be out of the country for a few mo I visited the dealership in Aug 2017 with no intention of purchasing a vehicle (the timing was not right as I would be out of the country for a few months). The vehicle I would have been interested in, as far as colour and options, wasn't on the lot anyway so I explained to Adam that I would come back to the dealership when I returned. Adam went over and above by offering to order the vehicle on my specs without any commitment from me to purchase. By doing this, it would be at the dealership by the time I returned to London. If I decided not to purchase the vehicle, the dealership would simply sell it as part of their normal stock. Amazing! Long story short, I ended up purchasing the vehicle after I returned! The process took several months elapsed time, however Adam was very patient and kept in touch with me during that time. Great Job! More

Our Experience at MB London Our experience was very positive. We came in a few times to test out the car and were pleasantly surprised with the cutoner service. The sales team is Our experience was very positive. We came in a few times to test out the car and were pleasantly surprised with the cutoner service. The sales team is very friendly and ultimately helped me get a deal I was very happy with. Overall a great experience. More

Smooth and Professional. I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We h I recently traded in my Mercedes GLE 450 for a new GLE 43. I am always impressed in how professional the entire team at Mercedes Benz London is. We have had Mercedes SUVs for the last 12 years and love the ongoing improvements in technology and driver experience. More

Best experience so far have bought 4 cars and we loved it. From the moment we made contact with the dealership by phone it was a pleasant experience. Adam answered the phone and answered all our questions abou From the moment we made contact with the dealership by phone it was a pleasant experience. Adam answered the phone and answered all our questions about the gl350 we were inquiring about. We booked an appointment to come up and have a test drive we found Adam to be very knowledgeable and pleasant and always had a smile on his face. We couldn't have asked for a better experience all in all. Adam and Kristina we're wonderful to deal with we decided to purchase the gl350. We then picked up the vehicle the following Friday Adam was away on holidays and set us up with Tony Tony took his time explaining all the ins and outs of the gl350. Adam also followed up with an email apologizing for being away and offering to help us out with anything we needed we would recommend Mercedes-Benz of London to any one of our friends or colleagues. More

Excellent experience! As a first time purchaser, I was very indecisive about what car I wanted to buy and Adam was very patient throughout the process. He showed me many op As a first time purchaser, I was very indecisive about what car I wanted to buy and Adam was very patient throughout the process. He showed me many options and never made me feel pressured. Adam was professional, honest, and always quick to get back to me whenever I had questions about a certain car or promotion. I will always deal with Adam! Kristina also deserves mention as she was extremely pleasant to deal with! Kristina was very personable and you can tell that she really cares about her clients From start to finish my experience purchasing my first car couldn't have been better. More