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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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September 29, 2021

Service was quick and in time - everyone was very friendly and courteous. Results were as expected. More

by G McKnight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Always on time and they do theirJob precisely, they take Always on time and they do their Job precisely, they take care of their customers. More

by Atoshim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
September 21, 2021

I was shopping for a 'new to me' Lexus and was contacted by Rick Watson. He was professional, courteous and responded to my queries with all of the required information in a timely fashion. I would definite More

by laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

laurie responded

none

September 15, 2021

Always a pleasure dealing with Lexus of London. All aspects of the service was well explained and costed. The cost and time were as presented. More

by Monty Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
September 14, 2021

Estimated repair was correct and completed repair was under cost estimate. Completed repair was fully explained prior to payment. All questions were fully answered. Staff focused on my service issue thro More

by Doug Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

I was checked in quickly by Dale Craig. Dale was very professional and gave me an estimate of the cost of each item. My vehicle was ready in quick order. More

by elq1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

I always feel confident about the service to my vehicle and the way that the service representative is prepared. Nikkole Nolet noticed the issue with the timing cover on my Lexus that is being watched at More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Very helpful and friendly services! Not only help me to change the fuel pump but also get my apple CarPlay installed for no charge! Really great experience More

by xzhai22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
September 08, 2021

Karen Campbell was my service advisor.She was friendly, Karen Campbell was my service advisor. She was friendly, polite and efficient -great. My rx450h was ready exactly at the time karen said, washed. I More

by David H C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Had to get my car fixed - they picked it up, did the repairs, returned it and even cleaned it and adjusted my camera (aftermarket add on) so it wasn't blocking my view. Price was reasonable vs what I f More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall the names offhand.
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