Lexus of London - Service Centre

superb service standard kindly lent me a loaner car for the duration of my service the duration of my service More

friendly and knowledgeable and committed . the seating area is very comfy .i had an issue with the sensor at the trunk door and it was fixed the seating area is very comfy .i had an issue with the sensor at the trunk door and it was fixed More

Always helpful, pleasant and professional. Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after servic Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after service is a real plus!! It's key for keeping me as a clients thank you and by the way Lexus/Toyota reliability of the car itself minimizes the cost of ongoing service another real fact for staying with this manufacturer. More

Professional, knowledgeable service. Nice environment. The process is very smooth. Well done to your team. Nice environment. The process is very smooth. Well done to your team. More

Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. Staff is very welcoming and knowledgeable. All in all a very positive experience. More

Being the first time here for service, the staff were amazing and very accommodating. All my questions were answered and felt very confident my vehicle was well taken care of. amazing and very accommodating. All my questions were answered and felt very confident my vehicle was well taken care of. More

Dale Craig did an excellent job again in helping me get the issues in my 2022 Lexus RX 350 resolved. He updated me occasionally what my vehicle repair status is, and was quite honest in his dealings with m the issues in my 2022 Lexus RX 350 resolved. He updated me occasionally what my vehicle repair status is, and was quite honest in his dealings with me. I’ll see you in my next appointment in two weeks, Dale. Anyone who wants to get an excellent service advisor at Lexus of London talk to Dale, and he is able to help you in getting your vehicle repaired promptly hands-down More

Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. Special thanks to Romeo and Karen who as always go above and beyond. More

The lounge and display area is bright and cheery, service reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. More

Dale is very professional and a pleasure to deal with, explains the service required and cost to repair, no surprises, see u next time when service is due explains the service required and cost to repair, no surprises, see u next time when service is due More