Lexus of London

I recently returned as a customer of Lexus of London after an absence where I drove a non-Lexus vehicle and I was quickly reminded of the professionalism, attentiveness, and service-oriented atmosphere after an absence where I drove a non-Lexus vehicle and I was quickly reminded of the professionalism, attentiveness, and service-oriented atmosphere the dealership maintains. From the initial inquiry about a car on their lot, to the in-person meeting, test drive, offer process, follow-up, and delivery last week, I felt respected and valued as a customer. Thank you Lisa for also retrieving my lost glove for me! I highly recommend Lisa Ali and the rest of the Lexus of London team. More

Jasmine, Steve and Brenden were outstanding to work with. They were personable, down to earth, and made the entire process comfortable! They handled our trade-in fairly and professionally and clearly e with. They were personable, down to earth, and made the entire process comfortable! They handled our trade-in fairly and professionally and clearly explained the features on the new NX 350 F sport. Thank you as well for the two beautiful Lexus mugs — a thoughtful and much-appreciated touch. Wonderful teamwork! We highly recommend this dealership and the team! Thank you again! Dave and Patricia C. More

I just purchased my third Lexus. Great service from Gent, Product Advisor; Jasmine, Financial Services Manager and Akeem, Delivery Specialist. They all took time with me to explain Great service from Gent, Product Advisor; Jasmine, Financial Services Manager and Akeem, Delivery Specialist. They all took time with me to explain and answer all my questions. They made me feel like a valuable customer. More

I was shopping for a used car for my daughter. Our sales representative, Lisa, was very thorough and professional. She had the vehicle ready to go, even though the weather was not great, which was Our sales representative, Lisa, was very thorough and professional. She had the vehicle ready to go, even though the weather was not great, which was a thoughtful gesture. When we returned she inquired about our thoughts and what we liked and didn’t like about the vehicle. She also provided some rough purchase prices and options available. We were impressed with Lisa, and the dealership in general. More

Thank you so much for all your help. It’s a great experience to purchase a vehicle with you. It’s a great experience to purchase a vehicle with you. More

Larry is very friendly and helpful! Highly recommend ! Just picked up my new vehicle , and I am very satisfied with the product and service. Highly recommend ! Just picked up my new vehicle , and I am very satisfied with the product and service. More

Lexus of London was pleasant to deal with while buying a used vehicle. Lisa Ali was our salesperson and was friendly and professional but low pressure. The process of buying a new or used vehicle is not my used vehicle. Lisa Ali was our salesperson and was friendly and professional but low pressure. The process of buying a new or used vehicle is not my favourite activity. I went in prepared to do battle with my guard up, I left feeling that my pre conceived notion was inaccurate. My deal was fair, my trade in value was fair, and we are enjoying our new to us SUV. We drove 1:45 hrs each way for a specific vehicle. It was worth our time. Thanks Lisa! More

I wish to express my sincere appreciation for the outstanding service I received with my vehicle purchase. Mr. Rick Watson was very good throughout the entire process. His extensive Lexus experience outstanding service I received with my vehicle purchase. Mr. Rick Watson was very good throughout the entire process. His extensive Lexus experience makes him highly recommended for any Lexus model. He has been incredibly helpful and knowledgeable throughout my entire purchasing experience. All in all, a very pleasant experience at the Lexus of London. Thanks to Adam Frankel (Product Specialist) for thoroughly explaining all features and answering my questions. I highly recommend him for his comprehensive and detailed descriptions of new vehicles. To sum up, I had a great experience with buying, getting a detailed info and from the vehicle service department. Highly recommend Lexus of London to anyone interested in Lexus. More

Excellent service at Lexus of London and the car was finished on time and to my satisfaction. finished on time and to my satisfaction. More