Lexus of London

My wife and I were getting frustrated trying to shop for a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked a new vehicle when a good friend suggested we treat ourselves with a visit to Lexus of London for the experience of a lifetime. The minute we walked through their door we realized how busy they were but a member of their staff still made a point of offering to take us on a guided tour and answer all of our questions until a sales person became available. As our tour ended we were introduced to Lisa Ali, one of the nicest ladies we have ever had the pleasure of meeting. Her patience, knowledge, and understanding of our needs was amazing. Lisa went out of her way to help educate us about the benefits of owning a Lexus. Her passion for Lexus and her excitement to help us join the Lexus Family made our decision an easy one We had the experience of a lifetime at Lexus of London which is extremely impressive and a model of perfection in every way Doug More

Great service, warm and friendly. Love the delivery process, quick and efficient! Especially John was very nice to me, love it Love the delivery process, quick and efficient! Especially John was very nice to me, love it More

Sales Rep Jillian was excellent no pressure (Jillian was the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was abov the reason I purchased the card from Lexus of London, Very helpful did not push to make the sale. the quality of service from the sales Rep was above and beyond), Sales Finance Mgr was great, new I did not want to hear the big sales pitch on extra warranties and was ready when I came in. Deliver specialist was excellent, very knowledgeable answered all my questions and did not mind going over options that I was very interested in. Dealership was excellent staff was good. Waiting area well stocked with mufffins and coffe while you waited. More

I recently purchased a 2020 Toyota Corolla from Lexus of London, and the experience was fantastic from start to finish. Lisa Ali was the salesperson who helped me, and she was incredibly kind, patient, and London, and the experience was fantastic from start to finish. Lisa Ali was the salesperson who helped me, and she was incredibly kind, patient, and easy to work with. She made the whole process smooth and enjoyable, with no pressure at all. I’m really happy with my car and highly recommend Lisa and the team at Lexus of London for anyone looking for a great buying experience! More

Rick has been wonderful to work with. I have purchased to vehicles with Rick and would highly recommend working with him. I have purchased to vehicles with Rick and would highly recommend working with him. More

I recently leased a new vehicle, and I couldn’t be more impressed with the exceptional service I received. The entire process was smooth and efficient, making the transition from my previous car to the new impressed with the exceptional service I received. The entire process was smooth and efficient, making the transition from my previous car to the new one completely hassle-free. The entire experience was stress-free, and I felt valued as a customer throughout. Highly recommend for anyone looking to lease a car – top-notch service from start to finish! Thank you Rick! More

All Staff extremely professional & knowledgeable. Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff Great to deal with Steve/Jasmine/Stephanie/ & Adam as well as Concierge staff More

What an exciting day. Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In Minus the weather. But that didn't seam matter. Because when it started to rain selflessly Brenden rain in to the rain to back my new NX-350 back In out of the rain. Taking all the rain drops of his very nicely tucked in uniform top. Brenden thank you for showing me all the new features. Customer service that you don’t see everyday. The time you took to make sure I fully understand all the vehicles features was very important. More

Every time I’ve been to Lexus of London I am warmly welcomed, everyone is very helpful and if they don’t know they find someone who does! welcomed, everyone is very helpful and if they don’t know they find someone who does! More

He is a very professional, excellent and kind person. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. I had a very good experience buying a car here. My subsequent vehicle maintenance will also be carried out here.. More