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Lexus of London

London, ON

4.9
3,610 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,610 reviews

June 27, 2016

Great Experience I recently purchased a new vehicle from Lexus of London and it was nothing short of a great experience. My Salesperson Rick was amazing! Highly r More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2016

Satisfied surprise Integrity and understanding describe our experience with Rick. Excellent service! Kylie was fantastic to deal with also. I'm sure we will enjoy our L More

by Lexus Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
June 26, 2016

Stephanie - simply exceptional! Recently purchased the GX 460 from Stephanie and the experience surpassed our expectations. Stephanie went above and beyond to provide outstanding cu More

by Mike Romeo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2016

2016 RX 350 Purchase Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of serv More

by RIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
June 24, 2016

Great service Welcoming environment and excellent customer service. I am very satisfied with my purchase. Sean McRae took the time to go over every question that More

by Natalia.Osorno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Calvert, Sean McRae
June 24, 2016

Great Customer Service I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email an More

by KWG
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

Came back a second time 😀 I usually don't bother with writing reviews but my experience with Lexus & more specifically your sales man Rick Watson😄 I had to let others know. Th More

by Lexuslover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

Great Experience! I'm very satisfied with my new Lexus purchase, and in particular with Sean McRae. Sean was very knowledgeable and helpful without being pushy, his en More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McRae
June 23, 2016

Top Notch Attention I made an appointment through Karen Campbell to have the presidential detail package done on my 2011 ES350. I brought it in yesterday, was given a gor More

by Alison M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Andy
June 23, 2016

Lexus of london Sales team was nice and informative they always made sure you were comfortable by offering water or a snack very professional More

by Mitchell Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Ellis, Sean McRae
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