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Lexus of London

London, ON

4.9
3,593 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,593 reviews

August 30, 2018

Having great experience with them Lexus of London is such one of the most comfortable dealer that I’ve ever experienced. They were trained properly and I would like to deal with them i More

by FENG023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
August 30, 2018

First Luxury Vehicle I have been seeking out a new vehicle since I graduated post secondary, testing out a few different brands before my parents pushing me to test drive More

by Maria
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

Excellent services I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional More

by YMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
August 30, 2018

great patience Jack Ji and Helen Pan were such a good team! i did not know which model i was looking for exactly, and they were extremly knowledgeble about the prod More

by stella123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
August 28, 2018

always have good experience got my car two years ago and come over to have some questions to ask my dealer. Jack not only helped me with my questions but also give the solutions. More

by sarahbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

Excellent Really helpful staff,Helen was professional and friendly service provided along my visit to the dealership,large inventory with various kinds of Lexus More

by Cartman919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rui (Helen) Pan
August 28, 2018

Jack Ji is a perfect sale that I met As a new about cars, It is such a honor to met Mr Ji and gain some advices about how to purchase my suitable car. He always Speak kindly and listening More

by Yuhan 233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen
August 27, 2018

Great experience We had been interested in purchasing a luxury vehicle. We visited BMW, Mercedes, jaguar, and Lexus. Although we had never purchased a luxury vehicl More

by Snoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ellsworth
August 25, 2018

Great experience with Lexus of London Very upfront, informative,attentive staff. Living 2hours from the dealership, I negotiated by phone with Rick,,,it was dealt with fairly and led to a More

by Joe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Kylie Ellis
August 24, 2018

Excellent service Everyone was extremely helpful, kind and attentive. We worked with Rick Watson and he was very attentive and made sure that everything went smoothly. More

by DebsNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis, Natalie Marsh
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