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Lexus of London
London, ON
3,642 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,642 reviews
May 16, 2019
Very kind ly and have lots of patient. Make a good deal for me. Highly recommend! He take us to try all the car, very nice! ly and have lots of patient. Make a good deal for me. Highly recommend! He take us to try all the car, very nice! More
by Annie
Employees Worked With
Helpful May 16, 2019
Excellent An excellent sales. He is a patient sales, and he could introduce the car’s founction in a very comprehensive way. he is enthusiastic about his job! An excellent sales. He is a patient sales, and he could introduce the car’s founction in a very comprehensive way. he is enthusiastic about his job! More
by Jie123
Employees Worked With
May 16, 2019
Nice guy Always willing to show you different cars and let you drive to see if the car suits you! Definitely kind and enthusiastic about his job Always willing to show you different cars and let you drive to see if the car suits you! Definitely kind and enthusiastic about his job More
by Stacy
May 15, 2019
The best of the best The staff at Lexus of London are Excellent, very friendly and knowledgeable staff. They went beyond expectations to ensure my needs were satisfied. 10 The staff at Lexus of London are Excellent, very friendly and knowledgeable staff. They went beyond expectations to ensure my needs were satisfied. 10/10 More
by Mitchtriplett
May 15, 2019
Truly outstanding! Service was fabulous. Everyone I communicated with, Sue Vincent, Lauren Rossini & Kevin, were friendly and knowledgeable. It was an excellent experie Service was fabulous. Everyone I communicated with, Sue Vincent, Lauren Rossini & Kevin, were friendly and knowledgeable. It was an excellent experience and I love my car!! I would recommend this dealership and brand to anyone ! More
by MPP67
May 15, 2019
Professional Dealer They provide excellent service and products,I would like to recommend this dealer to my friends. I am very satisfied with my RAV4,I might buy a new ca They provide excellent service and products,I would like to recommend this dealer to my friends. I am very satisfied with my RAV4,I might buy a new car from Toyota Town next year. More
by stonebloom
Employees Worked With
May 14, 2019
Nice attitude Allen is the one help me find my car and he is also the guy help me fix my car I really recommend Allen if anyone wanna buy a car Allen is the one help me find my car and he is also the guy help me fix my car I really recommend Allen if anyone wanna buy a car More
by Amelia
Employees Worked With
May 13, 2019
professional and enthusiastic, so glad Larry to meet Larry The whole experience is wonderful. Larry was professional, at both knowledgeable and driving. He helps us to know well about the cars, the price, the The whole experience is wonderful. Larry was professional, at both knowledgeable and driving. He helps us to know well about the cars, the price, the technologies and the limitations, literally everything we need. And always recommending the most suitable cars for us. I will absolutely recommend my friends to come here if anyone needs a Lexus. More
by Andrew Yang
Employees Worked With
May 08, 2019
Great communication and experience Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in). Even though it was not a Lexus product, they were still very thorough with ensuring the vehicle was in top-notch shape. The team is very kind and attentive to any questions or concerns you have. Thank you Sue, Stephanie, Kylie, and Jordan. More
by rjb
May 08, 2019
Great fast service Took my car in because the tire lock was no longer working. I had managed to get one summer tire on before it got stripped so had 3 snow tires still o Took my car in because the tire lock was no longer working. I had managed to get one summer tire on before it got stripped so had 3 snow tires still on. Also needed some repairs done that had been identified. I was in and out in 2 hours and they replaced my lock bolts with regular bolts as then I didn't need to purchase a new lock. I was fine with that. . Thanks Henry and your team. More
by milliman61
Employees Worked With
Henry Gao
