Lexus of London

Larry is responsible, understandable, and professional. I'd been thinking about getting a new car since the beginning of this year, and I started to work with Larry at that time. He answered my questions a I'd been thinking about getting a new car since the beginning of this year, and I started to work with Larry at that time. He answered my questions and listened well within this year. When I decided to have a new car this time, he found out the most reasonable plan for me regarding my safety and financial concerns. Good to work with Larry and his team. Looking forward to working with him again in the future. More

This the classiest car dealer I have ever dealt with. Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgea Everything about it is class, from the premises through the people to the facilities. It is very businesslike; people are professional and knowledgeable, yet very pleasant. More

Very impressed with the service at Lexus of London. Karen Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly Campbell is customer focused and extremely helpful and pleasant. All of the staff are professional and abide by the COVID-19 protocol. I would highly recommend! More

Pleasure working with Rick and his team at Lexus of London. I have been a customer for 5 years now, and been pleased with all aspects of their service. London. I have been a customer for 5 years now, and been pleased with all aspects of their service. More

Service was timely and met all expectations.Kept updated on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable More

The dealership is a clean, professional, knowledgeable and inviting en inviroment. The employees work as a team to give customers a respectful and dignified service. From first meeting to delivery of the and inviting en inviroment. The employees work as a team to give customers a respectful and dignified service. From first meeting to delivery of the vehicle, it is a class act that leaves the customer informed and comfortable with the purchase. They also impress upon the customer that they will be there for any questions or service that will be required in the future. More

Overall it was good.I was even more grateful for Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. More

Dale greeted me on time and completed all the necessary “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner c “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner car for the morning. Karen served me immediately when I returned and assisted me in meeting Sue Vincent. All very efficient with no inconvenience to me. The car was was appreciated. Thank you. More

Always reliable and courteous when dealing with Lexus of London. Karen was typical of my dealings over the past 17 years. I still own two Lexus vehicles, in large part because of confidence in the dealers London. Karen was typical of my dealings over the past 17 years. I still own two Lexus vehicles, in large part because of confidence in the dealership. More

Service was completed on time as promised. Appreciate the complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. More