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Lexus of London
London, ON
4,017 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,017 reviews
January 22, 2022
Larry is very good patient and honest salesperson. Trust him. Get the lowest car price in Ontario in Lexus of London. him. Get the lowest car price in Ontario in Lexus of London. More
by ddw1995ddw
January 21, 2022
This is the second vehicle purchased from this dealership and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this de and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this dealership !! More
by Sally B.
January 20, 2022
This is my first lease car. It's a very comfortable and happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. More
by 1532127439
January 19, 2022
This dealership is top notch. From the time you walk in the door someone is there to greet you. Very helpful and friendly staff from sales, finance and product specialists. Proud to drive a Lexus. the door someone is there to greet you. Very helpful and friendly staff from sales, finance and product specialists. Proud to drive a Lexus. More
by Penny Campbell
January 17, 2022
All ways service is the best and am happy come to you guys , and deserve full stars guys , and deserve full stars More
by Salam.nanno
Employees Worked With
Other Employees :
Jordan Skellett
January 16, 2022
The experience at Lexus of London was a pleasure. Jordan answered all of our questions and concerns and understood our needs. Created a friendly atmosphere and nice dealing with sales staff that were not pu answered all of our questions and concerns and understood our needs. Created a friendly atmosphere and nice dealing with sales staff that were not pushy and very helpful and just nice people. Same goes for Lauren who spoke with us about finances and warranty . She was very professional and exceeded our expectations. More
by lisa.maccarone
January 14, 2022
We are thrilled with our new Lexus ES 300H. Sue was We are thrilled with our new Lexus ES 300H. Sue was amazing in assisting us in choosing the options for our newest vehicle from Lexus of London. She We are thrilled with our new Lexus ES 300H. Sue was amazing in assisting us in choosing the options for our newest vehicle from Lexus of London. She was very thorough and very efficient in getting everything together for our purchase. This is our second Lexus purchase from Lexus of London and we have been very pleased with every service experience we have had there over the past few years as well. We also were very delighted to have Lauren help us prepare for our pick up day with necessary financial information and Thomas helping to order the snow tires and rims before our pick up day. Service at Lexus of London has always been excellent. Must not forget to mention Tiffany! She was amazing in showing and telling about a multitude of new features on our new vehicle and we look forward to talking and learning from her again. Tiffany is a very knowledgeable and patient employee who will always be there to assist us. More
by barbara
January 13, 2022
Enthusiasm and patience You can call him if you need anything. about hole your life. anything. about hole your life. More
by Dr.chunlai
January 12, 2022
Karen Campbell was excellent. Don’t loose her. Thanks for standing behind the anti rust module which I bought from you. standing behind the anti rust module which I bought from you. More
by bag
January 11, 2022
I am very happy with my new car purchase, Susan at Lexus London has assisted me twice now. I highly recommend working with her. She is professional and made the experience very pleasant. London has assisted me twice now. I highly recommend working with her. She is professional and made the experience very pleasant. More
by Laurakeightley
