Lexus of London

I had a great experience at lexus of london. Sue, the sales lady who assisted me was very professional, helpful and was as detailed as possible with providing answers for the questions i had. It was my f sales lady who assisted me was very professional, helpful and was as detailed as possible with providing answers for the questions i had. It was my first time with a trade in and purchasing a previously used vehicle and i was extremely satisfied with the customer service, the promptness with having the vehicle ready for pick up. I plan to continue my business with lexus of london in the future. More

It exudes professionalism.All staff are friendly and helpful. Highly recommend. The entire process from booking to pick up was well done. I applaud the staff. helpful. Highly recommend. The entire process from booking to pick up was well done. I applaud the staff. More

I had a great experience while purchasing my new Lexus. Sue Vincent was a pleasure to deal. She had a great attitude and the entire experience was pressure free. The dealership itself was welcoming and sp Sue Vincent was a pleasure to deal. She had a great attitude and the entire experience was pressure free. The dealership itself was welcoming and spotless. I would highly recommend this dealership. More

We just purchased a "slightly" used NX. Kevin Gittens was a pleasure to deal with. He was careful to explain the process and process the paperwork. Also, we are happy with the general experience at the deale a pleasure to deal with. He was careful to explain the process and process the paperwork. Also, we are happy with the general experience at the dealership. We have dealt with many dealers over the years and this was first rate. More

I cannot say how great I was treated by Keven Gittens. I I cannot say how great I was treated by Keven Gittens. I never met him in person but lots of phone calls and emails. He actually called during lockd I cannot say how great I was treated by Keven Gittens. I never met him in person but lots of phone calls and emails. He actually called during lockdown to see how my wife and myself were doing. No high pressure from Kevin I'm sorry that we couldn't get together on a purchase. Carl Atkinson More

Requested wait for 2 items to be done. Tire change and required Safety change. Both done within 1.5 hours. No issues. Waited in pleasant, quiet surroundings. required Safety change. Both done within 1.5 hours. No issues. Waited in pleasant, quiet surroundings. More

The service was very good over my expectation the car is in very good hand with you guys and the client service personnel Dave was helpfull and very nice thank you in very good hand with you guys and the client service personnel Dave was helpfull and very nice thank you More

We have been dealing with Lexus of London since 2011 and have always been treated with respect, miss Tom Hiscott the best salesperson. Excellent service recently when our vehicle had a recall someone drove have always been treated with respect, miss Tom Hiscott the best salesperson. Excellent service recently when our vehicle had a recall someone drove to Chatham to pick up our Lexus and leave one for us to use if needed More

Simply wish to previous reviews that I have submitted. Exemplary service that other dealerships wish to emulate but can't. Cost for me is never the issue; service is. A dealership is defined by service! Exemplary service that other dealerships wish to emulate but can't. Cost for me is never the issue; service is. A dealership is defined by service! More

We met Sue on arriving for the first time, we knew what type of car we were looking for. Sue, with pride, explained the difference of the various types of cars similar to what we looking for and also expla type of car we were looking for. Sue, with pride, explained the difference of the various types of cars similar to what we looking for and also explained the fundamentals of the car, on the test drive. Sue also explained the finance options available. All the people we have dealt with were very professional and informative. More