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Lexus of London

London, ON

4.9
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,067 reviews

June 09, 2022

Friendly, courteous service with very accommodating people who go out of their way to make you feel welcome and valued. More

by rjmcclatchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Both Kevin and Lauren were amazing. I knew going into the dealership I would likely be signing papers that day.. and Kevin and Lauren made the experience that much better! Thank you b More

by Ashley D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
June 07, 2022

Lexus of London is amazing to deal with. My most recent purchase was my second experience with senior sales specialist Rick Watson. My previous SUV was stolen and Rick was able to quickly fi More

by jill.ORLEBAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

It has been very pleasant and professional experience. I am Very happy with my purchase. More

by Isabella727876615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
June 06, 2022

Salesman Rick Watson excellent to work with ! Especially juggling 2 sales at same time lol More

by Dancingqueen43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

We are from Windsor On, but after researching dealerships, we chose to put our trust in Lexus of London. We were not disappointed with our decision. We were matched with Jordan and he made us fee More

by tamaradaoust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Skellett
June 04, 2022

Larry is so patient and help me to find a perfect car. The price is also nice for me. More

by hongyixian65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Tiffany
June 04, 2022

Alan's attendant is very good attitude, timely response, patience, can help customers to deliver the car is very convenient Good review More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

The service people at Lexus of London are always exceptional. Most recently, I was helped by Dale when I put in a call for help. Dale responded very quickly and in a concerned manner. When I had the More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Karen made our the whole process of ordering and getting our new tires installed very easy and enjoyable. She is very friendly, professional & was very accommodating to our needs. A true asset to your dea More

by aevans697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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