Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
3,632 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,632 reviews
June 28, 2021
Very professional and helped get all the information I was looking for in a timely manner. was looking for in a timely manner. More
by Joe
Employees Worked With
Helpful June 28, 2021
Lexus of London is honestly the best dealership that I’ve been to. They are professional in every sense of the word. All of the staff are welcoming, knowledgeable and eager to answer any questions. Rick Wats been to. They are professional in every sense of the word. All of the staff are welcoming, knowledgeable and eager to answer any questions. Rick Watson facilitated the whole experience, resulting in a seamless and positive purchase process. I wouldn’t hesitate to recommend Rick or Lexus of London to anyone, hands down one of the best! More
by Lora Yurdakul
June 24, 2021
My experience at Lexus of London was amazing. Professional friendly staff who went above and beyond to answer any of my questions and help me find the vehicle that was right for me. Professional friendly staff who went above and beyond to answer any of my questions and help me find the vehicle that was right for me. More
by Trina
June 24, 2021
Excellent experience for buying new cars here. Very good service and people. The price is also competitive. Will be loyalty customer for this dealer forever. service and people. The price is also competitive. Will be loyalty customer for this dealer forever. More
by 609xiaoqiao
June 24, 2021
Larry is a nice seller, he helps me to compare the price and choose the best one for me. I will recommend my friends to come here when they need a car. I was very happy to know about Toyota Town from Larry. and choose the best one for me. I will recommend my friends to come here when they need a car. I was very happy to know about Toyota Town from Larry. Thank you! More
by fengjiaxin
Employees Worked With
June 24, 2021
Couldn't be more happier, first time getting my car serviced and all I can say was I had a great experience, felt comfortable. serviced and all I can say was I had a great experience, felt comfortable. More
by Mrdapper25
Employees Worked With
June 23, 2021
June 23, 2021
Lexus of London is a pleasant Dealership to visit .All personal are very professional and ready to help you. Specifically, Dale Craig and Karen Campbell in the Service Dept.will explain in detail what se personal are very professional and ready to help you. Specifically, Dale Craig and Karen Campbell in the Service Dept.will explain in detail what service is required on my RX 350. I strongly recommend Lexus of London to everyone. More
by emachuletz
June 22, 2021
It was wonderful experience to buy a car from Lexus of London dealership. All personal of this dealership is very nice and helpful. Jordan Skellett is great sales person funny, thoughtful and helpful with London dealership. All personal of this dealership is very nice and helpful. Jordan Skellett is great sales person funny, thoughtful and helpful with exceptional customer service. All documents was already prepared . Within short period of time we ( Elena and Gene ) owe the car. To faster hit the road Jordan ask Cameron Stevens delivery specialist to help with electronic , navigation and phone installation. Cameron is a great guy. I would definitely recommend this dealership to my friends. More
by gene ma
Employees Worked With
Jordan Skellett
June 22, 2021
At Lexus of London, the service and advice was outstanding. I was treated warmly and respectfully, as if I had been a long term client, even though it was my first time walking through the door. outstanding. I was treated warmly and respectfully, as if I had been a long term client, even though it was my first time walking through the door. I highly recommend Lexus of London, to be sure. More
by rpeltz
