Lexus of London

These people are the best service team in London. Always focused on the customer to deliver a superior service experience. Fair prices with outstanding focus on doing the job right the first time. O Always focused on the customer to deliver a superior service experience. Fair prices with outstanding focus on doing the job right the first time. One big happy family! Keep up the great work. More

What a difference compared to years at Mercedes. Should have changed years ago. The bills are half. Should have changed years ago. The bills are half. More

Sue Vincent and her team were wonderful to deal with. Purchasing a car from Lexus of London wasn’t at all similar to any other car purchase I’ve ever made. Rather than being confusing and stressful, it Purchasing a car from Lexus of London wasn’t at all similar to any other car purchase I’ve ever made. Rather than being confusing and stressful, it was relaxing and fun, like old friends sitting around talking about cars. It honestly felt like I’ve known Sue my entire life! Tony, Ilderton, ON. More

This was my 1st experience at the Lexus Dealership. I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did no I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did not feel rushed and above all else, they were not condescending. As a female, I see it anytime I need a car repair completed by other service techs + shops. Lexus treated me respectfully + listened to my concerns. I would recommend them every time and I will return for all my Lexus needs. Well done Lexus! More

Jordon was very respectful, professional and engaging during our interactions. He was very upfront about various car offers and was very respectful of my personal choice. He never rushed during appointm during our interactions. He was very upfront about various car offers and was very respectful of my personal choice. He never rushed during appointments and took his time to advocate for you. Jordon respected my car goals and got me a car that matched them! More

Jordon was very jovial, pleasant and respectful. He made sure to explain every single detail and information necessary to allow me make a good decision on what i wanted. He made sure to explain every single detail and information necessary to allow me make a good decision on what i wanted. More

Larry has been extremely helpful and professional through the entire process of sales and the delivery of my car. Highly recommended! the entire process of sales and the delivery of my car. Highly recommended! More

Larry is professional and very helpful. Great expirence buying my car here! Would come again. Great expirence buying my car here! Would come again. More

This dealership is one of if not the best that I have ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars beca ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars because I live in Hamilton and didn’t want to drive all that way just to see it, and I have honestly never test driven a vehicle I’ve ever bought in 25 years because I find it is bad luck. And I’ve always had great success with this superstition, but some car dealerships just don’t understand or get it why a customer wants what they want the way that they want it. Not only did they respect my way of wanting things done but they completely exceeded my expectations when it came to quality and customer service. I saw immediately why this place wins the awards that it does. And Jillian Cook has a very bright future ahead of her in this industry. Pleasure to deal with and made this experience painless and easy. Thank you so much Jillian and the Lexus of London for the amazing first vehicle for my daughter! Oh and Thomas Geeves thank you as well you as well were a straight shooter and I appreciate everything you guys have done for me and my family. Thank you so much again. Will DEFINITELY be being another car from you guys in the near future! More