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Leduc Chrysler - Service Centre

Leduc, AB

4.7
157 Reviews

157 Reviews of Leduc Chrysler - Service Centre

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November 23, 2023

Had an issue with my 2022 Pacifica, I called the service department, they got me in same day and fixed the issue free of cost. My wife was also at my home with our children while I was at work, they arrang More

by brody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Vandenberghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Leduc Chrysler responded

Thank you for your positive feedback Brody, we appreciate your business and look forward to working with you for years to come.. Thank you for sharing with us, your review means a lot to us! -CRM

November 07, 2023

This dealership has some of the most helpful and friendly people working here. They go over and beyond for me everytime. The service department is amazing! Chuck, Dawn, Kim, and Crystal are always knowledgea More

by Amanda M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Vandenberghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Nov 09, 2023 -

Leduc Chrysler responded

Thank you for sharing Amanda, we appreciate your business and loyalty to our dealership. Glad to hear our staff members could make your feel welcome. -CRM

October 24, 2023

Great service, friendly staff. My truck was in and out on schedule Also notified of a recLl. More

by Wneudorf55
Recommend Dealer
Yes
Employees Worked With
Kim Martini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Leduc Chrysler responded

Thank you for sharing your positive feed back with up Wneudorf55! We look forward to working with you for years to come.. -CRM

October 20, 2023

They were very efficient and able to work around my schedule. Terrific communication and they advised me of different levels of parts quality that I could use. More

by Bwlonghorn
Recommend Dealer
Yes
Employees Worked With
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Leduc Chrysler responded

Glad to hear our service department was able to keep you informed.. Pleasure doing business with you.. CRM

October 16, 2023

I took my Jeep in for an oil change. It was quick . Chuck was very friendly and polite. More

by valcap
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Leduc Chrysler responded

Thank you for sharing valcap! -CRM

October 06, 2023

5 weeks to get a transmission repair done, got truck back and it would not shift properly. Took the mechanic on a test drive he said it would have to relearn its shift points. I was not happy with that stupi More

by Unhappy
Recommend Dealer
No
Employees Worked With
Chuck Albers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Leduc Chrysler responded

We are sad to hear you are unhappy with the diagnosis you received pertaining to your vehicle, we apologize this diagnosis was not to your satisfaction. If there's anything we can do to assist in the future please reach out to our customer relations manager directly. Our service staff goes above and beyond for their customers, due to supply/demand/availability/circumstances beyond their control these things can take some time unfortunately. Thank you for sharing your experience with us, we encourage our customers to communicate openly and professionally with our service staff/technicians/management in a way that will come to resolution for both parties. -Leduc Customer Relations Management

September 15, 2023

Dawn in the service department went way above and beyond to help us with our truck. It was really refreshing to deal with someone who so obviously cares about the customer. Big shout out to her. Would al More

by Conpa
Recommend Dealer
Yes
Employees Worked With
Natalia Sotnikova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Leduc Chrysler responded

Thank you for sharing your experience with us Conpa, we appreciate your kind words! If you ever need anything in the future, please don't hesitate to reach out to our team. Thank you CRM

September 08, 2023

Service is always pleasant and very easy to deal with,never had any issues with them More

by rockinsusan66
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Leduc Chrysler responded

Thank you for sharing rockinsusan66 See you net time -CRM

August 17, 2023

Excellent service, Kim a excellent service rep, techs are well trained. We were very happy as this dealer was recommended by the owner of Nisku Ford, a good friend. I More

by schapple
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Leduc Chrysler responded

Thank you for sharing with us Schapple, we appreciate your positive feed back! We are satisfied to hear about your wonderful experience.. -CRM

August 08, 2023

Great dealership, very accommodating to my schedule and always a fast turnaround. I'm glad they're local to me but I'd travel to go here if I had to. More

by Rob A
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Leduc Chrysler responded

Thank you for sharing Rob, we truly appreciate your positive feedback. -CRM

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