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Leduc Chrysler - Service Centre

Leduc, AB

4.9
51 Lifetime Reviews Review Dealership

51 Reviews of Leduc Chrysler - Service Centre

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December 31, 2020

"I have to say I had the most awesome experience with the..."

- Atasha Dawson

I have to say I had the most awesome experience with the service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm and lovely experience first thing in the morning. Totally made my day. P.s. I was the first one in at 7:30am driving the white jeep grand cherokee. Thank you 😊 Happy new year!!

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Yes
Employees Worked With
Jan 08, 2021 -

Leduc Chrysler responded

Thank you for your review Atasha! Come by anytime, we are happy to serve you. -CRM

November 26, 2020

"Such a great experience with the service team who went..."

- BLaskin

Such a great experience with the service team who went above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon.

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Dec 18, 2020 -

Leduc Chrysler responded

Thank you for your review BLaskin All the best in the new year. -CRM

November 05, 2020

"I wanted to write a review to tell everyone how blown..."

- Flyfishinglittlecorn

I wanted to write a review to tell everyone how blown away I am by this service departments level of customer service! I recently purchased a new vehicle from the sales side, this was my first new vehicle. This was also my first experience with a service department. We have all heard the nightmares and honestly I was braced for the worst when I had a small issue with my truck. I could not have been more pleasantly surprised. I have been in to see them 3 times; a warranty issue, a close to full 3m wrap on the truck, and an oil change. When it came to the warranty work, they truly took my issue to heart and made me feel like they were on my side. They were honest, upfront and worked with integrity. Most importantly they were empathetic, especially Fred the manager. My issue was small and cosmetic, but it mattered to me and they made me feel it mattered to them as well. The 3m wrap was done incredibly well and was challenging as I had the box panels wrapped and they are large, fairly intricate panels to cut out. It looks amazing the price was reasonable. They also warrantied a tiny issue I had quickly and with absolutely 0 hassle. The staff are friendly, and professional. I HIGHLY recommend Leduc chrysler for your service needs. For the first time in my life I feel like I have an honest mechanic.

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Nov 10, 2020 -

Leduc Chrysler responded

Dear "Flyfishinglittlecorn" We are very happy to hear you received top notch service! Our service professionals, sales team, Leduc Chrysler team is here for you long term, to work with you, and to work for you, as best as we can. Its super uplifting to hear "success" stories and memorable experiences from our customers. We truly try to go above and beyond for our customers and try to work with them to the best of our abilities, we are grateful for you taking the time to write us a memorable review. Sometimes dealerships don't have the best "vibe", but sometimes all it takes is the little bit of extra effort to stay on top of things for our customers wither that be processing warrantable claims, small touch ups here or there, careful consideration for our customers. Transparency and full communication is exactly the type of professional business relationship we like to maintain with our customers. I would like to take this opportunity to thank you again for your business, we are here for you long term, We truly appreciate your kinds words! -Leduc CRM

October 31, 2020

"Dawn was amazing. She took care of all my worries and..."

- Lindsay W

Dawn was amazing. She took care of all my worries and fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on both sales and service. Dawn thank you so so much for everything. I came home and cried in relief after you helped me!

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Yes
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Nov 10, 2020 -

Leduc Chrysler responded

We greatly appreciate your review and recommendation Lindsay W! Always a pleasure to hear our customers share their positive experiences, nothing more genuine then another happy customer. Here for you long term, Until next time thank you for visiting us here at Leduc Chrysler! -CRM

October 15, 2020

"bought 3500 diesel in with major engine noise for a..."

- raeastland

bought 3500 diesel in with major engine noise for a diagnostic-Marco the diesel tech located problem in 30 min that 4 other mechanics could not identify-was the eve of thanksgiving weekend and Dawn helped me out with a driver-excellent service and problem was fixed .Would recommend diesel tech and MARCO with service advisor DAWN to everyone!

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Yes
Employees Worked With
Other Employees : MARCO
August 14, 2020

"Extremely happy once again leaving this dealership. I..."

- Levi Sorge

Extremely happy once again leaving this dealership. I brought my truck in with road tar from driving through a construction zone and the service department had the tar off within a couple of minutes. Thank you!

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Yes
Employees Worked With
Aug 20, 2020 -

Leduc Chrysler responded

Thank you for your review Levi Sorge, Happy to hear we could help! From our knowledgeable service staff to our professional 5 STAR CAR CARE auto detail department we got you covered! -CRM

May 29, 2020

"Responsive, professional, and easy to talk with about our..."

- Bobmarvin

Responsive, professional, and easy to talk with about our truck. Judy made our first visit a positive experience. Judy thank you very much. Bob & Margie.

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Yes
Employees Worked With
March 22, 2020

"Thanks, Judy & Dawn 4 putting a smile on my face. "

- Magpie

Whilst sitting in the Customer Lounge thinking how nice Judy & Dawn have been to me thot I'd jot a few words. Love their sense of humour. How long have they worked together? Good on them for being so gracious!!!!! I would definitely recommend Leduc Chrysler's SERVICE DEPT.

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Yes
Employees Worked With
March 19, 2020

"Excellent Service. Assistant service manager got my truck..."

- Doycon

Excellent Service. Assistant service manager got my truck in fast/same day for waurranty work. Service tech advised Her/me when he noticed anything additional that needed attention. I will definitely purchase my next vehicle there.

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Yes
Employees Worked With
Other Employees : Marco Jensen
February 05, 2020

"Excellent service and customer support"

- twmleung106

I would like to show my appreciation in recent experience with Leduc Crysler in Leduc AB location by writing this review. Chuck, the service adviser and the team had done a excellent job in honoring the manufacture warranty repairs, the job is done right, professional and clean, they taking good care of my transportation while my Jeep was in repair wait on parts. I would definitely be a long-term customer and I would recommended this dealership to family and friends for their repair or maintenance needs.

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