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Leduc Chrysler - Service Centre

Leduc, AB

4.8
57 Reviews

57 Reviews of Leduc Chrysler - Service Centre

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September 22, 2021

"Friendly and informative front end service reps. always..."

- Clesk

Friendly and informative front end service reps. always good service from the mechanics at the back.

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Recommend Dealer
Yes
Employees Worked With
Sep 27, 2021 -

Leduc Chrysler responded

Thank you for sharing with us!

September 16, 2021

"Very friendly and clean. Comfy waiting room with coffee,..."

- Tyler

Very friendly and clean. Comfy waiting room with coffee, TV and vending machine. Oil change could be 15mins faster but overall good experience.

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Recommend Dealer
Yes
Employees Worked With
Sep 17, 2021 -

Leduc Chrysler responded

Thank you for sharing with is Tyler! -CRM

July 16, 2021

"Thank-you so much Fred for fixing my radio in my car...."

- Jacqueline Wilhelm

Thank-you so much Fred for fixing my radio in my car. Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jul 20, 2021 -

Leduc Chrysler responded

Thank you for sharing with us Jacquline! We look forward to seeing you at your next service appointment.. -CRM

June 21, 2021

"The service department is top notch. Each person at the..."

- Jason Cunningham

The service department is top notch. Each person at the counter is friendly, courteous and sympathetic to the struggle you are having with your vehicle. Customers are not usually very happy about being there as it is likely to be an expensive visit. Each representative can easily diffuse touchy situations and make the customer at ease. I admire their efforts and appreciate the level of service I receive.

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Overall Experience
Recommend Dealer
Yes
Jun 29, 2021 -

Leduc Chrysler responded

Thank you for sharing your honest feedback with us Jason! Its reviews like this that make everything so worth it, our service team is here to help in anyway that they can. We will agree that unfortunate things can happen to our vehicles at unpredictable times, happy to hear our service department could help facilitate this process in a delicately, efficient and professional manor. If its not to much to ask, we would like to take this opportunity to invite you to share this post on our Google Reviews page.. Our teams in each department all work together to try and make things happen for our customers wither that's helping with service transactions/diagnostics/parts, or showing our customers a breakdown on how easy it is to trade in a unwanted vehicle (we accept all makes and models) and get into something that is more affordable, reliable, comfortable and fuel efficient. Thank you again for your support and for sharing -CRM

June 14, 2021

"I had a flat tire, got there just before closing and..."

- Jeepowner

I had a flat tire, got there just before closing and everyone did a fantastic job getting it fixed quickly. Very friendly and professional service!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : The Service manager and the 2 Service Techs, I didn’t get their names
Jun 17, 2021 -

Leduc Chrysler responded

Thank you for sharing with us "Jeepowner" Happy we could help. -CRM

April 06, 2021

"Had a flat tire in the morning, got it fixed. Had another..."

- nancy

Had a flat tire in the morning, got it fixed. Had another flat in the afternoon, went to OK tire in Leduc and he said he could not fix it until Thursday! I had a 45 minute drive to home, went to Leduc Chrysler and Judy took me right in fixed it all and sent me on my way. Absolutely the best service in an emergency ever! Thank you Judy!

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Recommend Dealer
Yes
Employees Worked With
Apr 21, 2021 -

Leduc Chrysler responded

Thank you for sharing your experience with us Nancy! Happy we could help -CRM

December 31, 2020

"I have to say I had the most awesome experience with the..."

- Atasha Dawson

I have to say I had the most awesome experience with the service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm and lovely experience first thing in the morning. Totally made my day. P.s. I was the first one in at 7:30am driving the white jeep grand cherokee. Thank you 😊 Happy new year!!

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Recommend Dealer
Yes
Employees Worked With
Jan 08, 2021 -

Leduc Chrysler responded

Thank you for your review Atasha! Come by anytime, we are happy to serve you. -CRM

November 26, 2020

"Such a great experience with the service team who went..."

- BLaskin

Such a great experience with the service team who went above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon.

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Recommend Dealer
Yes
Employees Worked With
Dec 18, 2020 -

Leduc Chrysler responded

Thank you for your review BLaskin All the best in the new year. -CRM

November 05, 2020

"I wanted to write a review to tell everyone how blown..."

- Flyfishinglittlecorn

I wanted to write a review to tell everyone how blown away I am by this service departments level of customer service! I recently purchased a new vehicle from the sales side, this was my first new vehicle. This was also my first experience with a service department. We have all heard the nightmares and honestly I was braced for the worst when I had a small issue with my truck. I could not have been more pleasantly surprised. I have been in to see them 3 times; a warranty issue, a close to full 3m wrap on the truck, and an oil change. When it came to the warranty work, they truly took my issue to heart and made me feel like they were on my side. They were honest, upfront and worked with integrity. Most importantly they were empathetic, especially Fred the manager. My issue was small and cosmetic, but it mattered to me and they made me feel it mattered to them as well. The 3m wrap was done incredibly well and was challenging as I had the box panels wrapped and they are large, fairly intricate panels to cut out. It looks amazing the price was reasonable. They also warrantied a tiny issue I had quickly and with absolutely 0 hassle. The staff are friendly, and professional. I HIGHLY recommend Leduc chrysler for your service needs. For the first time in my life I feel like I have an honest mechanic.

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Yes
Employees Worked With
Nov 10, 2020 -

Leduc Chrysler responded

Dear "Flyfishinglittlecorn" We are very happy to hear you received top notch service! Our service professionals, sales team, Leduc Chrysler team is here for you long term, to work with you, and to work for you, as best as we can. Its super uplifting to hear "success" stories and memorable experiences from our customers. We truly try to go above and beyond for our customers and try to work with them to the best of our abilities, we are grateful for you taking the time to write us a memorable review. Sometimes dealerships don't have the best "vibe", but sometimes all it takes is the little bit of extra effort to stay on top of things for our customers wither that be processing warrantable claims, small touch ups here or there, careful consideration for our customers. Transparency and full communication is exactly the type of professional business relationship we like to maintain with our customers. I would like to take this opportunity to thank you again for your business, we are here for you long term, We truly appreciate your kinds words! -Leduc CRM

October 31, 2020

"Dawn was amazing. She took care of all my worries and..."

- Lindsay W

Dawn was amazing. She took care of all my worries and fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on both sales and service. Dawn thank you so so much for everything. I came home and cried in relief after you helped me!

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Recommend Dealer
Yes
Employees Worked With
Nov 10, 2020 -

Leduc Chrysler responded

We greatly appreciate your review and recommendation Lindsay W! Always a pleasure to hear our customers share their positive experiences, nothing more genuine then another happy customer. Here for you long term, Until next time thank you for visiting us here at Leduc Chrysler! -CRM

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