Ken Shaw Lexus
Toronto, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 159 reviews
Excellent customer service. Very impressed with Dennis Jung professionalism and kindness.My husband and I have been treated with respect and understanding. Thank you Dennis,we w Very impressed with Dennis Jung professionalism and kindness.My husband and I have been treated with respect and understanding. Thank you Dennis,we will definitely recommend Ken Shaw Lexus to our friends and family. More
I’ve experienced amazing!! I came to Ken Shaw to purchase an SUV but with a budget in mind. Tabish was honest, fair, diligent and far exceeded my expectations. He not only got m I came to Ken Shaw to purchase an SUV but with a budget in mind. Tabish was honest, fair, diligent and far exceeded my expectations. He not only got me a better SUV but I stayed within my budget with the assistance of Simon his manager. His sense of humour paired with professionalism made my experience at Lexus amazing. Keep up the great work! More
Good honest dealing Negotiating car prices is not my favourite thing to do (don't like playing games) and I found Tabish and the team at Ken Shaw to be straight forward a Negotiating car prices is not my favourite thing to do (don't like playing games) and I found Tabish and the team at Ken Shaw to be straight forward and to the point. We negotiated quickly and got to the point. Thanks for your help! More
Exceptional Yolano, and Ken Shaw employees as a whole, always exceed expectations. I recently purchased a 12 year old Lexus through Raymond Kan, and have had 10x Yolano, and Ken Shaw employees as a whole, always exceed expectations. I recently purchased a 12 year old Lexus through Raymond Kan, and have had 10x the experience than I had buying a brand new exotic through another brand. I needed to bring the car in for a recall (which I was notified of by mail, and very promptly) and called to make an appointment. Ken Shaw booked me in and made everything very convenient. When I dropped off the car at 730am, Yolanda was positive and clearly enjoyed his work. I got a call back later that day with an update, and he was there again the next morning to go through the recall. Everything was so professional and yet welcoming, I look forward to doing business with him and Ken Shaw again. As I should have expected, I don’t think I could bring the car to any other service shop, and they have made the idea of buying a non-Lexus vehicle very hard to stomach going forward! More
Fair and honest salesman My cousin tried buying an IS 200 from Tabish Azadah. Although he did not get approved due to credit issues he had. The entire process was amazing, he My cousin tried buying an IS 200 from Tabish Azadah. Although he did not get approved due to credit issues he had. The entire process was amazing, he answered all the questions we had and showed us a lot of features on the car that we did not even know of. His knowledge impressed both of us but the best part was his personality! He was extremely friendly and had a really good sense of humour. This was our first experience dealing with a big dealership and at first we were hesitant but as we got to know Tabish a little more we felt very comfortable. If you ever need a lexus you can trust Tabish Azadah from Ken Shaw Lexus! More
Super friendly, courteous and prompt service! Even though I have already left a review for Amelia earlier, however noticed that I had missed marking the section about friendliness. Since I'm not a Even though I have already left a review for Amelia earlier, however noticed that I had missed marking the section about friendliness. Since I'm not able to edit my last review, I'm adding this note to my last review below: At this time my review is limited to booking a service call only. I was directed to Amilia Hussain, who I found to be courteous, soft spoken however to the point, friendly, fast and accommodating to my schedule while booking my service appointment just before the new year. Amilia was also kind enough to give me call back number in case of any change I needed later. Thanks Amelia and best wishes for a great future at Ken Shaw Lexus! More
The holy grail of car dealers We were totally blown away when we met Raymond Kan of Ken Shaw. Raymond extended us his professionalism and his extensive expertise not just regar We were totally blown away when we met Raymond Kan of Ken Shaw. Raymond extended us his professionalism and his extensive expertise not just regarding the product but also in financing. At no time was Raymond ever high pressure or misleading, rather, he offered straight forward, honest advice that put us at ease with our decision to purchase a Lexus We liked Raymond and the team at Ken Shaw so much that we returned to buy a Corolla IM which we LOVE. I now see the value of establishing a relationship with a car dealership and sales person. It is an important trust relationship that once found is important to keep for it assures you you are in trusting hands when making a significant purchase. Thank you Raymond and the Ken Shaw team! More
Great delaership I had become tired of dealer networks in Toronto where you frequently felt that you were doing them a favor by visiting them. The staff at Ken Shaw L I had become tired of dealer networks in Toronto where you frequently felt that you were doing them a favor by visiting them. The staff at Ken Shaw Lexus were amazing, and I couldn't have been more pleased with the service performed. Fast, efficient, and friendly; just what I was looking for. Highly recommend. More
Dynamic Duo We were delighted with the excellent dealings we received from Mark Aquilla who is very knowledgable, respectful and friendly. Mark Fung was very help We were delighted with the excellent dealings we received from Mark Aquilla who is very knowledgable, respectful and friendly. Mark Fung was very helpful and we appreciate his assistance in tinting our windows of our 2017 NX T 200. We extremely recommend Ken Shaw Lexus! More
Mark Aquilla I was well treated and satisfied with my new Lexus acquisition and souls recommend this dealership to anyone who wants to drive a Lexus car I was well treated and satisfied with my new Lexus acquisition and souls recommend this dealership to anyone who wants to drive a Lexus car More