Island Ford Superstore

As always Reliable and Helpful We have bought several vehicles from Dave over the last 12 years. In our recent purchase, as always he was attentive to detail and diligent in findin We have bought several vehicles from Dave over the last 12 years. In our recent purchase, as always he was attentive to detail and diligent in finding the right vehicle and a fair deal More

Good and fair friendly staff Because service was fast good no bull good clean deal with no surprise good bathroom s coffee was fresh clean fresh building good TV's and clean lot Because service was fast good no bull good clean deal with no surprise good bathroom s coffee was fresh clean fresh building good TV's and clean lot More

Worth the trip and Great experience! Rob Dermott was an amazing Sales professional, stepping up and going the extra mile! The crew at Island Ford were professional, knowledgeable and grea Rob Dermott was an amazing Sales professional, stepping up and going the extra mile! The crew at Island Ford were professional, knowledgeable and great to work with! When I need an upgrade I am definitely going back to Island Ford, best service... best price! More

Great new car great service Island Ford took care of everything and got us into a beautiful and totally cool Ford Escape Titanium. Thank you Sandra and Chris! Love the sofas and Island Ford took care of everything and got us into a beautiful and totally cool Ford Escape Titanium. Thank you Sandra and Chris! Love the sofas and coffee in the showroom too! More

Once again, thank you Dave! Dave truly is one of the most honest, hard working vehicle sales professionals in BC! He looked well over a year for the right car for me, and he fou Dave truly is one of the most honest, hard working vehicle sales professionals in BC! He looked well over a year for the right car for me, and he found it. And of course the price was right. Many thanks Dave, I will have fun driving my new car this summer! More

Great experience at Island Ford Everyone that I dealt with was very helpful. Answered all my questions. Rob Dermott made it a great experience. Had parts to order for the truck and R Everyone that I dealt with was very helpful. Answered all my questions. Rob Dermott made it a great experience. Had parts to order for the truck and Rob delivered to my house and also installed the part on his day off at my house.You don't find that just anywhere. Would deal with Island Ford Rob D. any day. More

You’re the man David Ford Faithfull We have been customers of Ken Evans Ford since the early 1980s . David Ford Faithful has always been a pleasure to deal with. We never feel pressured. We have been customers of Ken Evans Ford since the early 1980s . David Ford Faithful has always been a pleasure to deal with. We never feel pressured. He is very knowledgeable about the products he sells. I went to Island Ford today with some questions about my new Escape. Even though Dave Faithfull was on holiday he came to the dealership to answer my questions. What a guy! Thanks for always going the extra mile Dave. More

Knowledgeable, patient, helpful. We had a great overall experience with the employees at island ford. Jesse was very enthusiastic and helpful right from the start. He was very knowled We had a great overall experience with the employees at island ford. Jesse was very enthusiastic and helpful right from the start. He was very knowledgeable and quickly answered all of our questions. If there was a question that he didnt quite know the answer to he made sure to find out for us immediately. He was also very patient and understanding with us throughout the negotiating process. Nic was also kind and helpful to us on our first day at the dealership and everything was quick and smooth with Chris from finance. We will definitely recommend Island Ford to people in the future! More

Good deals / Friendly Staff I had the engine block crack in my 2006 Honda Civic and needed a replacement vehicle ASAP that would be more suitable for a baby on the way as well as I had the engine block crack in my 2006 Honda Civic and needed a replacement vehicle ASAP that would be more suitable for a baby on the way as well as being able to travel on the occasional bumpy, dirt road for work. Upon seeing five or six candidate vehicles within "my" price range, my parents (my much needed financial aid) and I were greeted by salesman Keegan Harvey who was very friendly and not at all pushy. We were leaning towards a 2016 Chevrolet Equinox as its mileage was relatively low, it had new winter tires and had no mechanical issues on file as well as being able to easily accommodate the aforementioned baby seat. Keegan joined us for a test drive and was very personable throughout the whole experience. When we moved to the payment/financing portion of the sales process we dealt with Ryan Provencal who first helped us set up the financing and then offered us a few additional coverages (as is his job), but when we were uninterested in the additional coverage he was respectful and did not get pushy. If I had to mention any detractors it would be that the in house safety check had not been performed so that required an additional (unexpected) hour+ wait. That being said I forgot to bring up the license plates from the dead on land Honda Civic which required us to get a day's worth of separate insurance and delayed us a bit further. Overall I had a very positive experience and would certainly recommend checking out this lot for a new or used vehicle. The staff seemed very genuine and friendly and that is very important when it comes to making a large purchase such as a vehicle. More

Purchase of Used Vehicle I have been using the Auto Trader App and was interested in a vehicle on the Island Ford Car Lot. I decided to make my way to the dealership and met K I have been using the Auto Trader App and was interested in a vehicle on the Island Ford Car Lot. I decided to make my way to the dealership and met Keegan at the door as a walk in. I had a vehicle in mind that I wanted to test drive and we quickly went over the customer questionnaire. The vehicle was ready to go and we took it for a spin. Keegan made the process was very relaxed and easy going. We crunch some numbers and both parties were satisfied with the outcome. I have had a few experiences with dealerships and this experience was very enjoyable. Thanks a lot Keegan for the great service. More