Island Ford Superstore

Thanks Rob for a very fair deal. We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin wa We live in Nanaimo and recently drove down to Duncan to Island Ford. We looked at a 2017 Malibu and ended up trading in our VW Beetle. Rob Martin was our salesman and we are very happy with our experience. Rob did his best to make this deal happen and he was very fair to us. We are happy with our 'new' car and would definitely deal with Rob again. More

GREAT FOLLOW UP I have dealt with Island Ford and Dave Faithful for many years. They have always treated me well, and made sure my needs were met. Recently I had a le I have dealt with Island Ford and Dave Faithful for many years. They have always treated me well, and made sure my needs were met. Recently I had a less than excellent service experience. And the Service department dealt with my concerns promptly and in a professional manner. I believe that they truly listened to my concerns and addressed them properly. I will continue to use them and recommend them to my friends. More

Wonderful experience! Dave was amazing! His customer service is excellent! From the moment I walked in the door I felt like family. He always had my best interest in mind a Dave was amazing! His customer service is excellent! From the moment I walked in the door I felt like family. He always had my best interest in mind and he helped me find the perfect vehicle for my growing family. I would highly recommend Dave faithfull for anyone looking to buy a vehicle. More

Great car and and super saleswoman I live in Victoria and drove to Duncan to check out a car that I seen online, from start to finish the people at island ford were out standing I live in Victoria and drove to Duncan to check out a car that I seen online, from start to finish the people at island ford were out standing More

Sheer pleasure meeting and buying from Amado Amado could not possibly have been more helpful: knowledgeable, patiently attentive to our needs and so willing to do his best to get us the best deal Amado could not possibly have been more helpful: knowledgeable, patiently attentive to our needs and so willing to do his best to get us the best deal possible. And he did ! We are so happy with our new Escape, and with the help we continue to receive from this incredible young Gentleman. We thoroughly enjoyed the entire transaction and feel so fortunate to have met such an obviously gifted salesperson. More

Great truck, great salesman!! I live in Victoria and drive to Duncan to check out a Ford pickup I had seen online. The salesman that I dealt with, (Wade Robinson) was very attentiv I live in Victoria and drive to Duncan to check out a Ford pickup I had seen online. The salesman that I dealt with, (Wade Robinson) was very attentive and not pushy whatsoever. After test driving the truck I went up to see I noticed another truck on the lot that parked my interest. After a test drive, some negotiations along with some added bonus incentives with Wade and his Manager Ryan, we came to an agreement I was very happy with. I drove back to Victoria in comfort and style and continue to enjoy my truck immensely. I have already, and will continue to recommend Island Ford, and my salesman Wade, to freinds and family alike !! More

2018 Ford Escape Island Ford is a great dealership and has very accomplished and knowledgeable staff. In particular I dealt with Robert Martin in sales, Mitzi Mogden Island Ford is a great dealership and has very accomplished and knowledgeable staff. In particular I dealt with Robert Martin in sales, Mitzi Mogden, business manager and Ryan Leverette sales manager. Robert help us pick out the perfect car and Mitzy did the financial transaction, explaining warranties to us etc. Within a couple of hours of Driving into the dealership, I traded in my old car andI drove out and in new Escspe. More

Excellent service and friendly We purchased an Edge late January. I reached out via phone previous to coming to the dealership as we live in Nanaimo and Rob Martin came in on his da We purchased an Edge late January. I reached out via phone previous to coming to the dealership as we live in Nanaimo and Rob Martin came in on his day off to help us out. We were only able to come in later in the day and again it was no problem. Fast and furious, we walked out that evening in our Edge. Extremely happy with our vehicle and Rob was just a genuinely nice person to work with! Thank you More

Superstars! I have been in customer service for 30 years, it’s not often you find someone willing to go the extra mile these days.Dave was painting his house on h I have been in customer service for 30 years, it’s not often you find someone willing to go the extra mile these days.Dave was painting his house on his day off and met me at the dealership. He also added on extras as they weren’t included at no cost! Highly recommended this team they will do the extra service above and beyond! More

My Sales Lady Sandra I just want to show top appreciation to Sandra again in helping me with my recent new F 150 purchase. I've purchased several vehicles from Sandra and I just want to show top appreciation to Sandra again in helping me with my recent new F 150 purchase. I've purchased several vehicles from Sandra and each time has been 5 star, friendly and so helpful, every single time. I guess that's why I keep returning. Justine Pambrun had some great advice on a few changes to the vehicle and the with both being so helpful a quick sale was made. It's worth it to me to travel to Duncan from another city to deal with such Professional, helpful people. More