Island Ford Superstore

David Faithful is a fabulous salesman. I contacted the dealership about a used Ford F150 on May long weekend. We lucked out on the texting a salesman on a day off. I was looking for a Ford F150 that was u dealership about a used Ford F150 on May long weekend. We lucked out on the texting a salesman on a day off. I was looking for a Ford F150 that was used that we saw on the Island Ford site however I had some particular preferences based on my families experience. Dave help me figure out what was the best fit for our family. All of the dealerships were closed that day which was unfortunate because we were excited about looking at some vehicles. Dave was so kind to contact his manager and got the keys for the building. When we went down from Nanaimo to meet him and he communicated with him us often for directions as we were coming to town and he was quick to respond. When we met him he was very knowledgable, friendly and attentive to our needs. He let us drive the truck around Duncan to get a feel of the vehicle. When we brought it back we weren’t sure if it was the right fit. He made a few phone calls and got permission to allow us to drive it back to Nanaimo and test drive the vehicle until the following Tuesday. It felt great. The truck was fun and reliable. Unfortunately it didn’t have the features that we were looking for. When we returned back to see David we realized that the inventory at this time was quite low. But he greeted us with a smile and made sure that he wasn’t pushing us into anything that wasn’t the right fit. I won’t forget how he walked to the edge of the lot to wave us goodbye. It won’t be the last time we work with David because he is such a fabulous individual. If you’re looking for a new or used vehicle I would highly recommend David Faithful at Island Ford Duncan for a purchase. I will keep telling my friends, family and clients about the excellent service I had with him and for the few that actually know him from Nanaimo I get the same story of excellent service. Thank you More

Where do I start. I’ve been in the market for a truck for 6 + months. Putting an order for an F-150 in the beginning of the year. Originally being told I would have it within 3 months from order. Months 6 + months. Putting an order for an F-150 in the beginning of the year. Originally being told I would have it within 3 months from order. Months had passed and considering the circumstances in the car market I realized I wouldn’t be getting my truck anytime soon. I reached out to many dealers and spoke to a number of salesman and was constantly let down. Until I went online and met Dave! Dave and I connected and instantly I felt I was in the right hands. Dave had located my truck and constantly followed up with me every week with updates. All the way from the truck being assigned on a rail, through customs and being delivered to the dealership. I hadn’t experienced this level of care before with any other purchase. Coming from Vancouver I had to take a ferry to the island. Dave offered to pick me up from the ferry and take me to the dealership. (A 45 minute drive from and to the dealership). Something most wouldn’t bother with Dave went above and beyond and took care of his Client. Overall Dave’s level of service is unmatched. I was treated like family. He is a gem in the industry. Once again Thank you Dave and Island Ford for making this experience truly amazing! I would definitely make the trip and come down to the island for my next truck! More

Abe and the crew at Island Ford have always been a pleasure to deal with. Always smiling and easy to talk to. Abe really went all out for me to make this deal happen. Can't say enough good things abou pleasure to deal with. Always smiling and easy to talk to. Abe really went all out for me to make this deal happen. Can't say enough good things about everyone there. More

We have used Island Ford for several years as our go to dealership for our fleet. Dave, Edie, and the team go above and beyond every step of the way to make sure that we are taken care of. We recently repl dealership for our fleet. Dave, Edie, and the team go above and beyond every step of the way to make sure that we are taken care of. We recently replaced 3 vehicles at the height of the pandemic and they made sure it was completely stress-free. Dave is a wealth of knowledge and expertise, is extremely personable, and just generally a great guy! More

Dave gave me a quick run down of my new , truck .He Dave gave me a quick run down of my new , truck . He explained all the things I needed to know , I can highly recommend him.. Dave gave me a quick run down of my new , truck . He explained all the things I needed to know , I can highly recommend him.. More

What a breath of fresh air. The motor industry, I find, in general, needs to be treated with a degree of suspicion. Well, Dave & company have just proved me wrong. Our deal on a 2021 F150 Lariat, was done, in general, needs to be treated with a degree of suspicion. Well, Dave & company have just proved me wrong. Our deal on a 2021 F150 Lariat, was done, by and large, on a hand shake, and concluded without a hitch. The delivery went as smooth as silk, & the product, well, just magnificent. It is obvious to me that Dave & team fit like hand in glove with their chosen profession. Well done, & please keep it up. More

I called in from my office in Vancouver looking for a particular Ford F-150. To my surprise I dealt with the very best salesman in the business Mr. Abraham Lee. All I can say is he will work very hard fo particular Ford F-150. To my surprise I dealt with the very best salesman in the business Mr. Abraham Lee. All I can say is he will work very hard for your business and go way beyond any of your expectations. Totally over the top service. Abraham is the one to deal with to say the least!!! More

It was a pleasure working with Dave Faithfull again for our latest purchase, a beautiful 2021 F150. Dave took the time to familiarize me with all of the new features in the 2021 including the cool FordPass our latest purchase, a beautiful 2021 F150. Dave took the time to familiarize me with all of the new features in the 2021 including the cool FordPass app which has been a fun addition. Dave really knows his vehicles and which will be the best fit for his customers, it was a completely stress free experience ! Thanks again Dave! More

I really was happy with the service at Island Ford.Carson served us and Peter really impressed with the price too.I bought the car online never have done that before but with all the good reviews trusted the served us and Peter really impressed with the price too.I bought the car online never have done that before but with all the good reviews trusted the dealership. Carson drove the car to my place the same day!Really happy with the salesman Carson ,Island Ford and the Car!Thank you Island Ford! More

Dave was referred to me by my best friend.When I met Dave we hit it off right away. He asked all the right questions, and put me into the perfect truck for what I needed. Dave and the entire team made the pr we hit it off right away. He asked all the right questions, and put me into the perfect truck for what I needed. Dave and the entire team made the process fast and easy. We had some laughs and build a relationship on trust. I will be going back to see Dave as I build my small business fleet. More