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Fraser Durham Chrysler Dodge Jeep Ram Inc.
Oshawa, ON
509 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 509 reviews
December 29, 2019
Great experience When I first arrived at Fraser Chrysler Dodge Jeep Ram, I was apprehesive that the sales people would be either pushy or brush me off as I did not k When I first arrived at Fraser Chrysler Dodge Jeep Ram, I was apprehesive that the sales people would be either pushy or brush me off as I did not know exactly what van I wanted. Dealing with Colleen at Fraser Chrysler was by far a great experience. Colleen asked me what I was looking to purchase, what size of family, activities etc., knew my budget and steered me to stay within (refreshing not to be pushed into a higher priced purchase). She went over everything very thoroughly what the differences were between the SXT, 35th Anniversary and GT as I am an attention to detail person it was a longer process and she was very patient. I ended up purchasing the Grand Caravan GT and am very happy with it. Colleen has followed up with me a few times to see if I have any questions and how things are going, which I appreciate. Great service. Thank you Colleen !! More
by LA
Helpful December 28, 2019
Chrysler Pacifica Colleen reached out to me online after I was considering a upgrade from my 2016 Grand Caravan which I bought there...decided to go to see and talk abo Colleen reached out to me online after I was considering a upgrade from my 2016 Grand Caravan which I bought there...decided to go to see and talk about what was available in a new Grand Caravan...she suggested I take the Pacifica for a drive but before I did she took the time to go over the features and benefits of this van ...so I was almost hooked at that point...went for a drive and it was everything she said it was so the deal was made... I wanted red and and got red ...Brett located one and made it happen. Great team work there ...Brett was my sales person previously ...and now that he has moved up...I have Colleen my new sales person that I can rely on to take care of my vehicle needs. She is awesome. I’m a very happy person...great customer service is what I look for first and I got it for sure. Thank you Colleen 💗 More
by toolmama
December 22, 2019
Recall Service Appointment Received the recall notice and called to schedule an appointment when parts arrived. Shuttle service was fantastic, and service staff are always very Received the recall notice and called to schedule an appointment when parts arrived. Shuttle service was fantastic, and service staff are always very friendly when I bring my car in. More
by Zelafi
Employees Worked With
Raj Persaud, Cheryl Chamberlain
December 14, 2019
Brake Work Done Had brakes service and oil change. Had an issue in securing an appt. I had left a voice mail with the appointment coordinator and still had not receiv Had brakes service and oil change. Had an issue in securing an appt. I had left a voice mail with the appointment coordinator and still had not received a call back after almost 2 hours. I called again and received a live person who was most pleasant. Received an appt for just a few days later. I know your website said you guys were very busy but still......I think you need to fix this. Also an issue with my front brake pads--they are original to March 2017 and I had had 8 mm left in June 2019. At this service, I now have 10 mm. Wonderful that my brake pads seem to get better after time but this should be reviewed. More
by Keith
Employees Worked With
Raj Persaud
December 13, 2019
Excellent Oil Change and Tire rotation on Irene's 2019 Wrangler Rubicon. Had an appointment. They had my Rubicon in on time and work completed promptly. Thank Oil Change and Tire rotation on Irene's 2019 Wrangler Rubicon. Had an appointment. They had my Rubicon in on time and work completed promptly. Thanks Irene More
by Vogie
Employees Worked With
Raj Persaud
December 13, 2019
Happy & satisfied with all aspects of this dealership. I have purchased at least 4 vehicles from this Dealership. I have always been treated with courtesy and care that one would expect when buying a veh I have purchased at least 4 vehicles from this Dealership. I have always been treated with courtesy and care that one would expect when buying a vehicle. i will dealing with this dealership in the future. More
by cavan
Employees Worked With
Other Employees :
Andrew Scott, Scott Wood, Rick Young, Cheryl Chamberlain
December 12, 2019
Another great experience at Fraser Chrysler. Once again I have been looked after very well. All of your staff are helpful and friendly. Work is always done in a timely fashion. This trip was a re Once again I have been looked after very well. All of your staff are helpful and friendly. Work is always done in a timely fashion. This trip was a recall and a part replacement so I was driven back home and picked up when it was ready. One of the best things I have done is I bought my Journey here four years ago and have been able to come to your very well run dealership for that time. Your number 1 service adviser that I have had dealings with is Raj Persaud. Thank you Paul Armitage More
by paularmitage
Employees Worked With
Raj Persaud
December 07, 2019
not too happy, question above would be answered DON'T known - had my winter tires installed - when done we had electrical problems that were not present before which were fixed (under warranty - this was the - had my winter tires installed - when done we had electrical problems that were not present before which were fixed (under warranty - this was the second time the anti-theft lug nuts were stripped, which implies the nuts are over torqued or bad quality lug nuts. (all work done only by your dealership so far) - when leaving the dealership, noticed 2 tires were underinflated and we not told to come back for a re-torque More
by asroczynski
Employees Worked With
Talked to Kyle, I found him to be very professional and helpful, probably your best service guy !!!
November 26, 2019
Solved a complicated problem! It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave ourJeep Compass at the dealership and go on to his destination without it. Everyone we dealt with at Fraser Chrysler was kind and as accommodating as possible. We did experience some bumps in the road though, when the vehicle was not ready on time for my son to pick it up on his way back home from his job in Kingston. We were left in the lurch at that point! However, due to a persistent and devoted receptionist and a service centre employee named Sheryl , our problem was solved. Sheryl noticed that an assumption had been made that my son had had a rental car given to him which was not the case. He was back home in Mississauga carless and our vehicle in Oshawa wS still not ready for pick up. Sheryl took the time to reach out to the nearest rental place they deal with to my son in Mississauga, arranged for him to be picked up at home and reserved a rental car for him. It was a small thing but it really saved us a lot of logistical problems. Her determination to get to the crux of our problem and creatively solve it was a life saver. Truly above and beyond Donann Matysiak More
by Donannm
Employees Worked With
I thought the girl in the review above was named Charlene but I must have confused that with Sheryl. I don’t see a Charlene on their employee list so it must have been Sheryl chamberlain , Cheryl Chamberlain
November 26, 2019
Great experience working with Nangy & Joanne to purchase my 2019 Jeep Grand Cherokee! They made sure to answer all my questions and worked to get a vehicle within my price range. my 2019 Jeep Grand Cherokee! They made sure to answer all my questions and worked to get a vehicle within my price range. More
by Melissa R
