Finch Chevrolet Cadillac Buick GMC - Service Centre

Pleasant service experience All work was done on time and correctly. The lounge experience was great.The wifi, tv coffee and snacks were a welcome addition when you choose to wai All work was done on time and correctly. The lounge experience was great.The wifi, tv coffee and snacks were a welcome addition when you choose to wait for your vehicle service. Adam, the service advisor, was quite helpful and explained everything that was going to be done to the car and in what amount of time. He had told me about an hour for the job. When the hour had almost past he came to the lounge and let me know that it wasn't quite done. Nice touch when most service departments don't keep you informed as to the status of the car. More

Great Experience I have always felt welcome. The staff are so friendly and courteous. Tim Polley has always gone out of his way to make my experience very good. The gi I have always felt welcome. The staff are so friendly and courteous. Tim Polley has always gone out of his way to make my experience very good. The girls inside are always so helpful and courteous as well. More

Customer service Kevin was appreciative for business, informed on products, prices and quick in ordering and delivery of my accessories. Professional yet customer focu Kevin was appreciative for business, informed on products, prices and quick in ordering and delivery of my accessories. Professional yet customer focused atmosphere. Job well done. More

Top notch dealership ...customers really come first here. The fact that a loaner car was available to allow me to do other things in London while my car was being serviced. Also having my car hand washed and The fact that a loaner car was available to allow me to do other things in London while my car was being serviced. Also having my car hand washed and cleaned leaving it sparkling and looking like a brand new vehicle again. (Big Plus here). Special mention to Adam who was my contact and looked after me personifying what Finch service is all about (Kudos here). More

From a GM Tech that moved to a new job 12 years ago. I was always proud to be an employee of Finch, but even now as a 12th year teacher of Technology in the London area. H.B. Beal, I am so happy that I k I was always proud to be an employee of Finch, but even now as a 12th year teacher of Technology in the London area. H.B. Beal, I am so happy that I know that the quality of work is still top notch. I miss the co-workers and the dirty hands. Thanks More

Great service Tammy Nichol, service consultant, was quick, friendly and informative. The service bay is well organized. Everything to be done was accomplished wit Tammy Nichol, service consultant, was quick, friendly and informative. The service bay is well organized. Everything to be done was accomplished within the estimated time. More

service I bought new wiper blades last year,and was not happy with their performance. On Feb 12,2016 , I went to Finch on Wonderland. The parts guy recommend I bought new wiper blades last year,and was not happy with their performance. On Feb 12,2016 , I went to Finch on Wonderland. The parts guy recommended an upgrade to a winter blade. After having some difficulty trying to install them, I asked Les Mellows at service for advice. He immediately told me to drive my escalade into the shop, where He installed them in a minute. They are the best wiper blades I have ever used. Cost to install them... nothing, I believe that happiness is when reality exceeds expectations. You have done that again..Thankyou. Dr Ted Gdanski More

Great experience recently. I recently took my 2014 Equinox in for an oil change. Can't say enough about the friendly courteous staff. They were able to answer all my questions a I recently took my 2014 Equinox in for an oil change. Can't say enough about the friendly courteous staff. They were able to answer all my questions and made my stay enjoyable. Must be why I keep coming back time after time for the last 20 years. Keep up the great work. More

Service Work Done I came in to have maintenance service work done on my vehicle. Regan was very personable and provided excellent customer service. She explained thi I came in to have maintenance service work done on my vehicle. Regan was very personable and provided excellent customer service. She explained things along the way . She ensured that my concerns about the vehicle were addressed. I will definitely be back in the future for service maintenance work. More

excellent customer service the sales and service was very professional, exceptional customer service from Tim Polley,, and Jordin Finch .This is my third vehicle from these folk the sales and service was very professional, exceptional customer service from Tim Polley,, and Jordin Finch .This is my third vehicle from these folks, and i wouldn't consider buying any where else, service after the sale are important to me. More