Erinwood Ford

Amazing Service Our family has purchased cars from Erinwood Ford since we moved to Canada in 1990. I purchased my first brand new vehicle there in 2012. Every time I Our family has purchased cars from Erinwood Ford since we moved to Canada in 1990. I purchased my first brand new vehicle there in 2012. Every time I go in for maintenance, I head directly to Etta in Service. For the last 7 years Etta has provided outstanding service and keeps me up to date on the status of my vehicle. Next time I stop by, Tim Hortons is on me. More

Awesome service Lucas did awesome job to change my mind to buy the Fusion energi and for that matter l love it. I am of full confidence in them for future services. Lucas did awesome job to change my mind to buy the Fusion energi and for that matter l love it. I am of full confidence in them for future services. More

Extremely disappointed I feel like I got scammed. I purchased a 2019 Ford Mustang over a month ago and just after one week I had to bring it back for service because I exper I feel like I got scammed. I purchased a 2019 Ford Mustang over a month ago and just after one week I had to bring it back for service because I experienced 3 major issues: the back bumper wasn't properly attached, the clips were sticking out and there was a gap between the bumper and the fender. The interior of the car (dashboard) was coming apart and, there was a loud noise coming from the front of the vehicle when I was turning the wheel. The first 2 issues were resolved however, the noise is still there and I was told that it will be fixed within a week. That was almost a month ago and no one has contacted me nor even returned my phone calls. They made a commitment to fix it in one week and instead of at least updating me on the status they just decided to ignore me and treat me like this issue does not concern them at all. Another issue is that they miscalculated my bi-weekly payments so now I'm paying more than I was initially told. Their excuse was that I provided them with wrong information on my previous car loan which I transferred onto my new vehicle (my loan was apparently higher than I claimed it was). The funny part is that they told me not to worry, they will contact the bank on my behalf, that everything will be taken care of including loan transfer which means the mistake was on their part because I had ZERO involvement in this process. Why do they have great reviews? They tell you to put in good word before you drive off the lot. Absolutely terrible experience. More

Very nice dealer and super good price This is my first time getting a car and Addy really helps a lot! me and my friend both get the same car from him and we were having a very good experi This is my first time getting a car and Addy really helps a lot! me and my friend both get the same car from him and we were having a very good experience. Addy is very patient and professional. if i or any of my friend wanna get a ford i ll definitely intriduce them to here! More

Etta is great to deal with When I bring in my 2012 Mustang for service, Etta is always fantastic to deal with. She lets me know what needs to be done, what my options are, and w When I bring in my 2012 Mustang for service, Etta is always fantastic to deal with. She lets me know what needs to be done, what my options are, and without my asking, she will check to see if the required service is eligible to go through my Tricare coverage or not for me. She always goes above and beyond, and I know I can count on her, and trust her. Thank you Etta for making me feel like I am an appreciated and valued customer. See you at my next visit! :) Leslie More

This is absolutely the best FORD dealer. Best experience. If you want the best no hassle and pleasant experience, you need to see Martin Menzies. Martin loves his job, and he makes every aspect of buying a ne If you want the best no hassle and pleasant experience, you need to see Martin Menzies. Martin loves his job, and he makes every aspect of buying a new FORD a fun event. More

Terrific and Painless Experience We walked into the dealership armed with plenty of research and ready to do battle. But we were pleasantly surprised with with our experience. Our s We walked into the dealership armed with plenty of research and ready to do battle. But we were pleasantly surprised with with our experience. Our sales associate, Lucas, was knowledgeable and catered to all of our requests with absolutely none of the sales pressure we anticipated. In the end we walked out of the showroom with the vehicle and price we wanted. Our Business Manager, Robyn, walked us through the the financial side of things quickly and painlessly and even found a way to save us a few dollars after we had signed! I would highly recommend Erinwood Ford to family and friends. More

thanks for helping I live in woodbridge but I buy my new ford transit Erinwood Ford I like this dealer very helpfull very frendly just you need go there choose your car I live in woodbridge but I buy my new ford transit Erinwood Ford I like this dealer very helpfull very frendly just you need go there choose your car and very fast your car is ready thank you so much Erinwood Ford More

Happy Customer Martin went above and beyond our expectations! The 'no pressure' sales approach was very refreshing and appreciated. Martin was professional, friend Martin went above and beyond our expectations! The 'no pressure' sales approach was very refreshing and appreciated. Martin was professional, friendly, knowledgeable and kind. Martin went above and beyond to literally search all over Ontario to find the colour and accessories we wanted. He stopped at nothing to make sure we were happy and satisfied with our purchase. I know who I will be going back to when we buy our secondary car :) Thanks Martin for making this a great experience!!! More

Efficient, informative and customer focused. I started the process with a phone call to Martin who immediately went to work finding a car that suited my needs. Within the hour, I had the price in I started the process with a phone call to Martin who immediately went to work finding a car that suited my needs. Within the hour, I had the price information I requested and suitable vehicle options. He was able to work with my tight schedule and met me the following day. Once I arrived, he treated me like a long time valued customer and made me more inclined to work with him as opposed to other dealerships. He did not force me into a sale, instead he helped me to come to that conclusion myself as he provided quick feedback and put all of my concerns to rest. After the purchase, a scratch was found. Martin jumped to action and worked to get it fixed immediately. For these reasons and many others that I have not listed, I would rate my service 5/5 and plan to come back to Martin in the future because of it. More