Erinwood Ford

It was as if I had an uncle who owned a dealership! How easy would buying a car be if a family member owned a dealership. You would never go anywhere else, why would you? Well, that is not the case for How easy would buying a car be if a family member owned a dealership. You would never go anywhere else, why would you? Well, that is not the case for me but after meeting Nick Palalas for the first time that was exactly how I was treated, like family. Nick is larger than life, I truly enjoyed talking with him and Habib Ahmed was terrific as well. Habib is a true gentleman who gets it done. The car was just what I was looking for. When he rolled up and tossed me the keys, it looked like a million bucks, I mean it was spotless. What a job they did, I couldn't have been happier. Everyone I spoke to at Erinwood Ford from the showroom floor to the finance office were outstanding. This is the second pre-owned car I have bought from Erinwood, both Fusions, and after 255,000 trouble free kms, my wife and I are loving our "new to us" 2017 Fusion. Need a car? make this your first stop and if you think "Ah, some dealer employee wrote this" they didn't. Robert M More

Martin and Raj were awesome! I bought a new explorer XLT and had leather seats put in it before I took possession. I had asked for black stitching but it was done in red in error I bought a new explorer XLT and had leather seats put in it before I took possession. I had asked for black stitching but it was done in red in error by the contractor they used. Martin and Raj went above and beyond to resolve the issue by handling it with little pain or involvement from me. I'm happy to say, the customer service experience with them was wonderful. They get it! More

Awesome Martin Menzies was very pleasant and very knowledgeable about all aspects of the service I needed . He provided exceptional customer service. Truly a Martin Menzies was very pleasant and very knowledgeable about all aspects of the service I needed . He provided exceptional customer service. Truly a memorable experience More

Great product great service I had a Mercedes that was coming off lease and looked around at comparable vehicles, I have purchased five Fords previously but had drifted away from I had a Mercedes that was coming off lease and looked around at comparable vehicles, I have purchased five Fords previously but had drifted away from the brand. My son had a great experience with Erinwood Ford and said I should contact the folks who he had dealt with and had a great experience with. I contacted Sami Hafez and made an appointment, I came to the showroom found it to be like walking into a family home rather than a “pressure cooker” sales floor! Sami discussed my needs patiently looked through the inventory and was eventually able to put me into a model two levels higher than I had expected! I walked out with a brand new Edge ST in an amazing ruby red with upgraded 21” black wheels! A truly stunning vehicle, at a price point I am not sure anyone else could come close to. A conversation with Rajvir Sumra the sales manager and a short information session with Carol Buckland and the deal was done. At collection time the whole “Family” were there to greet me finalize paperwork and adjust me to my new machine. A truly fantastic experience with a group of people whom I am sure I will continue to do business with for a long time. Thank you Erinwood Ford you are a truly awesome business. More

Worlds greatest! Martin goes above and beyond for anyone. I had previously purchased a car through Martin and today I went in to get some extra paperwork dealt with. M Martin goes above and beyond for anyone. I had previously purchased a car through Martin and today I went in to get some extra paperwork dealt with. Martin went out of his way to make sure that I was able to finish what I needed to get done and was helpful with every step. I am a true Ford fan and will choose Martin for every purchase because of how helpful and friendly he is. Thank you again Martin! More

Excellent Customer Service The sales reps were friendly without being pushy, worked with us to negotiate a fair price, no hidden fees! Thanks to Dave and Nick, all the best to The sales reps were friendly without being pushy, worked with us to negotiate a fair price, no hidden fees! Thanks to Dave and Nick, all the best to you guys. More

Positive car purchase I had been to a few dealerships and wasn’t sold on any of them. I was undecided on the make of car I wanted. However, when I walked into Erinwood Fo I had been to a few dealerships and wasn’t sold on any of them. I was undecided on the make of car I wanted. However, when I walked into Erinwood Ford, I was immediately greeted with a warm smile by the receptionist. Then I was introduced to Mark Maguire. Mark was amazing and answered all my questions. I told him straight away, I was just gathering information. He is very easy to get on with and I never felt pressured. I went back a couple of days later and bought a new Escape. Mark was amazing, he went through everything extremely thoroughly. He made sure that I got everything I wanted and worked with me to get the best price. Mark is very knowledgeable and his presentation was fantastic. I liked the fact that he didn’t pressure me to make a sale. I will recommend Mark very highly to my friends and will have no hesitation in returning to Erinwood Ford for future purchases. My experience at Erinwood was a 10 More

The Place To Buy! I dealt with Mark after shopping around and found he was the only person who did not use typical sales tactics. He was straight to the point and made I dealt with Mark after shopping around and found he was the only person who did not use typical sales tactics. He was straight to the point and made sure all needs were met. Instead of pushing for a car out of budget he made sure to work WITH us. He was extremely kind and polite and I would recommend anyone looking for a Ford to deal with him! More

Amazing service Awesome service, Mark was fantastic and answered all my questions and made the buying process fun and informative. Would recomend to any friends and f Awesome service, Mark was fantastic and answered all my questions and made the buying process fun and informative. Would recomend to any friends and family. More

Amazing experience ! Sami was professional and knowledgeable and helped meet all the needs I came into the dealership with. He noticed that I needed a new work van quickly Sami was professional and knowledgeable and helped meet all the needs I came into the dealership with. He noticed that I needed a new work van quickly for my rapidly expanding business and accommodate it! I was very impressed More