
Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I bought a Ford Focus 2015 from this location. Taylor Lamb and Charles Gardiner helped me in the process of buying my first car, gave me resolutions that benefited me when the vehicle wasn’t done Taylor Lamb and Charles Gardiner helped me in the process of buying my first car, gave me resolutions that benefited me when the vehicle wasn’t done on time, ran around putting extra effort in to make sure that me ( the customer ) was satisfied, and kept me informed during the entire process, I would definitely recommend anyone whom is looking for their first car or a car in general to come to this location as they are kind, generous, understanding, and most importantly put the customer as number one priority over everything else. More
This is my second time I have worked with Gary now. Gary walked me through the process both times, took the time to answer any questions I had and made the entire process stress-free. Exceptional custo Gary walked me through the process both times, took the time to answer any questions I had and made the entire process stress-free. Exceptional customer service, professional and amazing to deal with. I will definitely be a returning customer with Gary and at Courtesy Ford. More
I recently had some issues with the service department that largely centred on poor communication. But after sitting down with Kyle, I was absolutely amazed at the sincerity, the concern, and the massive that largely centred on poor communication. But after sitting down with Kyle, I was absolutely amazed at the sincerity, the concern, and the massive effort made to resolve the issues and earn back not only my business but my trust. I have never been the recipient of such a high level of customer service! Indeed I can’t ever recall of even hearing of customer service such as that which I have received today. This is a truly remarkable dealership where commitment to client satisfaction is expressed with sincerity and proven by actions. Thank you Kyle and Will for your remarkable dedication to service excellence! More
Thank you Bryan Williams! ! Honest and Trustworthy!! Love my new Ford Escape!! Great follow up and attention to detail!! AKrug ! Honest and Trustworthy!! Love my new Ford Escape!! Great follow up and attention to detail!! AKrug More
Excellent customer service and the kindest staff! Will definitely be recommending this dealership to everyone looking for a new or used vehicle! Will definitely be recommending this dealership to everyone looking for a new or used vehicle! More
Aaron was able to answer all my questions and was great to work. I appreciated his help and patience! I would recommend Aaron and Courtesy Ford in the future. to work. I appreciated his help and patience! I would recommend Aaron and Courtesy Ford in the future. More
I feel my service with the purchase of this car was good thank you Arron's customer service is outstanding thank you Arron's customer service is outstanding More
I received great service from everyone at Courtesy Ford Lincoln. Dee was absolutely amazing to deal with. I will definitely be back in the future to buy another vehicle from him. Lincoln. Dee was absolutely amazing to deal with. I will definitely be back in the future to buy another vehicle from him. More
I was just looking as I was in the market to buy a new vehicle. I knew I wanted safety driver features. Dee showed us the new Escape in the show room but it was way above my price range. He asked questio vehicle. I knew I wanted safety driver features. Dee showed us the new Escape in the show room but it was way above my price range. He asked questions about what I needed and showed us the used Escapes and within a few minutes I was interested in a used 2020. After the sale and when I went to pick it up Dee took the time to walk me through how to use the various features and set up my preferences. I wasn't expecting this and along with the quick guide manual, I have become very comfortable with driving this vehicle. I also know that I can contact Dee if I need more education or any other questions. It was a pleasant experience and as a salesperson, Dee was not at all pushy and was very respectful. As a senior, this is appreciated. Thanks, Dee. I want to mention that Greg, who took care of the financial end of things was also very good at explaining things and made this part of the sale go smoothly as well. More