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Charlesglen Toyota
Calgary, AB
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,545 reviews
June 13, 2020
The service was great. Staff were friendly and knowledgeable and really took the time to explain everything to us. Definitely recommend purchasing a car here. knowledgeable and really took the time to explain everything to us. Definitely recommend purchasing a car here. More
by Evatrombino
Employees Worked With
Jim M, Stephen Chan
June 10, 2020
In addition to finding me a great deal on my first car, Paul was a huge reason that I went with Charlesglen Toyota. Extremely helpful, kind, and no pressure! Would highly recommend Paul and his whole team. Paul was a huge reason that I went with Charlesglen Toyota. Extremely helpful, kind, and no pressure! Would highly recommend Paul and his whole team. :) More
by randiwickstro
May 08, 2020
Mitch was a great salesperson, got us a great deal. Entire staff was very friendly to me and made the purchasing process very simple and enjoyable Entire staff was very friendly to me and made the purchasing process very simple and enjoyable More
by Spencer
March 27, 2020
Very friendly and our sales staff Stephen Chan are great. He is really happy to help and try to provide me with all the answers. He also let me know that if I have any new questions about the car, I just ne He is really happy to help and try to provide me with all the answers. He also let me know that if I have any new questions about the car, I just need to send him an email. More
by Fl.sans
March 20, 2020
I traded in my 2016 Sienna for a 2015 Volvo XC 60. The Volvo passed the government inspection. After a few days of driving it I noticed a steering issue. They agreed to look at it. It turned out to be a s Volvo passed the government inspection. After a few days of driving it I noticed a steering issue. They agreed to look at it. It turned out to be a steering box issue. Quite expensive. They could not do the work at Toyota due to a programming issue only Volvo can do. They arranged Valentine Volvo to do the fix. At no charge to me. I’ve had issues with other dealers AFTER I bought a used car and they sweet talked their way out of it. I feel they gave me a fair price on my Sienna. The after sales service on the used one was exemplary. In closing, CHARLESGLEN TOYOTA CAN BE TRUSTED AND STAND BY THEIR WORD. They earned my repeat business and I would send my mom there. Douglas Grant. More
by novia1965
Employees Worked With
Other Employees :
Tyler, Doherty Pre-owned Sales Manager: 10 star. , Mark McQueen, Boyd Ellis
March 04, 2020
Fourth Purchase because of service Quick thanks to Paul Gorsline and the rest of the Charlesglen team. We just purchased our 4th vehicle from Charlesglen and we return because of the s Quick thanks to Paul Gorsline and the rest of the Charlesglen team. We just purchased our 4th vehicle from Charlesglen and we return because of the service. Time was an issue for me and they worked hard to accommodate me and my schedule. Delivery was great and as always we were pleased with the price offered. Thanks again! Pete Lewis More
by 30plewis
February 28, 2020
This was my third purchase from Charlesglen Toyota! It has always been a very pleasant experience dealing with everyone at Charlesglen Toyota! Thank you all! has always been a very pleasant experience dealing with everyone at Charlesglen Toyota! Thank you all! More
by cannsherri
February 26, 2020
Great customer service at Charlesglen Toyota. The staff Great customer service at Charlesglen Toyota. The staff is always friendly, welcoming and professional. They also follow up to see the vehicle Great customer service at Charlesglen Toyota. The staff is always friendly, welcoming and professional. They also follow up to see the vehicle is working as per our satisfaction. The reason we keep coming back ! More
by skadnar
Employees Worked With
Paul Gorsline, Kurt Mulder
February 26, 2020
Paul was very helpful and knowledgeable. Would definitely recommend! He was very patient in answering our questions and helped us through the whole process of purchasing our vehicle. recommend! He was very patient in answering our questions and helped us through the whole process of purchasing our vehicle. More
by b1.leblanc
Employees Worked With
Paul Gorsline
February 19, 2020
Tyler Medland is outstanding I regret to inform that I purchased a used vehicle at another Calgary dealership. I now have buyers remorse as I had lackluster customer service at th I regret to inform that I purchased a used vehicle at another Calgary dealership. I now have buyers remorse as I had lackluster customer service at the other dealership. I should have purchased a vehicle from Tyler Medland. Tyler was exceptional in his approach, with no nonsense and complete transparency. In addition, his knowledge about the features of the truck I was seeking to purchase (Tundra) was extraordinary. More
by Donavon
Employees Worked With
Tyler Medland
