Charlesglen Toyota

Highlander Hybrid It was our first time to buy a brand new vehicle, and Jonathan was patient, helpful, and professional, even with our kids running around. Thank you fo It was our first time to buy a brand new vehicle, and Jonathan was patient, helpful, and professional, even with our kids running around. Thank you for your understanding and making buying from a dealership for the first time a positive experience. We look forward to the new vehicle as well as visiting Charlesglen again for the great showroom and high level of customer care you provided. More

Accomadating My experience with Paul, Alison and Mark was the easiest transaction I have ever had in purchasing a vehicle, there was absolutely no pressure. All m My experience with Paul, Alison and Mark was the easiest transaction I have ever had in purchasing a vehicle, there was absolutely no pressure. All my expectations were exceeded, More

2019 Toyota Tacoma I am one of those types of people that is very choosy and particular, especially when purchasing a new vehicle. My experience with Paul Gorsline has I am one of those types of people that is very choosy and particular, especially when purchasing a new vehicle. My experience with Paul Gorsline has been the single best sales experience in my entire 50 year life! He was patient, knowledgeable, flexible, welcoming and honest. Paul bent over backwards for us on a couple of requests we had concerning the new truck, and I am so glad he did. Nothing about from the initial inquiry to the test drive to the final delivery (hat tip to Jim McAlorum) lacked in any way, shape, or form. I'm almost sad the deal is complete, we were treated that well! Even the free coffee in the cafeteria was good. This was the second car we have purchased from Paul at Charlesglen, and I can assure you that whether it is new or used (we've done both), you won't find a person who has more integrity than Paul. He is in your corner! Thanks, Paul! -Greg More

2018 Rav 4 Our family needed something safe and affordable and when we spoke with Paul and Allison we were confident we got the BEST of the Best! Highly recomm Our family needed something safe and affordable and when we spoke with Paul and Allison we were confident we got the BEST of the Best! Highly recommend Paul and Allison at Charlesglen Toyota! Thank you guys! More

They really take good care of their customers Wanted to trade in my SUV for a newer and more economical vehicle. My sales associate Kent Chow was very honest, helpful, knowledgable, and looked out Wanted to trade in my SUV for a newer and more economical vehicle. My sales associate Kent Chow was very honest, helpful, knowledgable, and looked out for me. I ended up getting a good price for my trade-in vehicle, and they came down on the price for my new vehicle, and even threw in snow tires. I am very happy with my new blue 2018 Toyota Yaris! Was also happy with the staff member who explained my new car to me. Overall, a great experience! I highly recommend this dealership as they do take very good care of their customers. More

Quick, Reliable, Friendly I purchased my 2009 Toyota Camry at Charlesglen and continue to go to this dealership for seasonal tire changes and regular servicing. The Service per I purchased my 2009 Toyota Camry at Charlesglen and continue to go to this dealership for seasonal tire changes and regular servicing. The Service personnel are always courteous, helpful and make an effort to look after your needs. . More

Excellent service, especially from John Perry and Dan Wilson Issues with my 2006 Rav4 were not being addressed by Toyota head office, despite their acknowledgement of a known problem, but John Peri worked with t Issues with my 2006 Rav4 were not being addressed by Toyota head office, despite their acknowledgement of a known problem, but John Peri worked with them, and got a resoultion to satisfy all of us. The repair was done, but a further problem arose following the work. The cause was accepted by Charlesglen as being their responsibility, and they did the repair at their cost. Dan Wilson oversaw the repairs, and gave me excellent service throughout. I am very satisfied with the results, and happy to continue to trust my vehicle servicing to Charlesglen. More

Buying RAV4 at Charlesglen Toyota Garnett Lund was very cordial an answer the questions we asked well . He was respectful and knowledgable. We were happy with the car when we picked Garnett Lund was very cordial an answer the questions we asked well . He was respectful and knowledgable. We were happy with the car when we picked it up. Mark was knowledgable in explaining the features of the car. We are co-owners of the car however Mark only addressed Douglass when we picked up the car and not me. Introduce myself to Mark. We felt a little rushed to finish the explanation perhaps it because it was 5 PM on a day that might of been a holiday remembrance Day. We did have some other questions but had the feeling it would be better to ask them later. More

Very good Service advisor named Dan Wilson was very good. He was friendly and very knowledgeable. Product advisor named Jonathan Reid was very good. He told me Service advisor named Dan Wilson was very good. He was friendly and very knowledgeable. Product advisor named Jonathan Reid was very good. He told me about the new Corolla. More

Our experience with Paul Knowledgeable member with a wealth of experience. Awesome customer service.will highly recommend to my friends and families. Paul is very friendly and Knowledgeable member with a wealth of experience. Awesome customer service.will highly recommend to my friends and families. Paul is very friendly and takes pride in his work More