Charlesglen Toyota

Paul is Very personable and not pushy. Showed me all the safety and unique features. Was very informative. He was at ease and made me feel comfortable when I was test driving. safety and unique features. Was very informative. He was at ease and made me feel comfortable when I was test driving. More

Great place to do business. Prompt, efficient, informative, and didn’t feel pressured. Paul kept me up-to-date on my order, and helped guide me thru every aspect of the process. Would recommend Pa informative, and didn’t feel pressured. Paul kept me up-to-date on my order, and helped guide me thru every aspect of the process. Would recommend Paul! More

I had a great experience with Charlesglen, and Mr: Gorsline. Originally a friend said he had a great experience, so I mentioned it to my mother when she wanted a new vehicle. She was incredibly happy. Gorsline. Originally a friend said he had a great experience, so I mentioned it to my mother when she wanted a new vehicle. She was incredibly happy. So my sister-in-law went to Mr: Gorsline too. The vehicle I had died so I visited mr. Gorsline for a used vehicle. Needless to say I am very happy. Thank you to Mr. Gorsline and the Charlesglen staff. More

...a resounding, positive experience, once again We were incredibly comfortable with Paul's approach. His patience with questions/concerns was greatly appreciated...a resounding, positive experience We were incredibly comfortable with Paul's approach. His patience with questions/concerns was greatly appreciated...a resounding, positive experience, once again, with Charlesglen Toyota! More

I would give this dealership zero stars if I could. I have never experienced such a lack of communication entirely on their end. I have owned my RAV4 since 2017 And believe in servicing my vehicle direct have never experienced such a lack of communication entirely on their end. I have owned my RAV4 since 2017 And believe in servicing my vehicle directly at the dealership. However, being a loyal customer means nothing to them. I have NEVER had a service appointment over the course of 3 years where they didn’t miss something. In fact, I have almost ruined my car TWICE because they didn’t communicate when I was due for an oil change or engine fluid flush. The manager sat on his computer trying to crunch numbers and make sure they had the right phone number on file. of course, the number was correct and I have never received a service reminder call. I was also completely lied to by the manager trying to cover his tracks, only to then get totally different recommendations from the auto techs. For the record, Honda is 100% better. I am disgusted with charsglen Toyota. More

Amazing service! Love my new Rav!! Great genuine approach by Paul. Financing with Allison was easy, no pressure and fun! Which I don’t rarely say when I’m paying for something. by Paul. Financing with Allison was easy, no pressure and fun! Which I don’t rarely say when I’m paying for something. More

Outstanding, thanks for the best offering of Prius family of energy efficient car at an affordable price. The cost of gas versus electricity is it should cost. 34 cents to fill the traction battery on easyma of energy efficient car at an affordable price. The cost of gas versus electricity is it should cost. 34 cents to fill the traction battery on easymax fixed More

Paul Gorsline Is an absolute gem. He was able to help my daughter manage the financial issues and get into a RAV4 lease Paul Paul tells the truth and if there are issues he tries to get you through the daughter manage the financial issues and get into a RAV4 lease Paul Paul tells the truth and if there are issues he tries to get you through them. More

The best!!! Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire tea Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire team at Charlesglen i was looked after proper! I am grateful. Merry Christmas! More

Great service with integrity From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase of a new Toyota RAV4. I honestly didn't expect to receive such honest and forthright service given past dealings with other car dealers. These folk were everything one could hope for when purchasing a vehicle through a car dealership. Many thanks to all for terrific service and making the process easy. David More