Charlesglen Toyota

Happy service Went in to buy a Highlander. The service was professional from the sales people to the finance manager. My enquiries were handled promptly and informa Went in to buy a Highlander. The service was professional from the sales people to the finance manager. My enquiries were handled promptly and information accurately provided. More

A Great Experience! Charlesglen staff were exceptional overall. Khal specifically was very personable, knowledgeable and honest. At no time was I pressured in any way and Charlesglen staff were exceptional overall. Khal specifically was very personable, knowledgeable and honest. At no time was I pressured in any way and there was no effort to "upsell" me. When negotiating trade-in value I was not quoted exorbitant repair costs like some dealers attempt. I know my prices fairly well and the minor repairs my trade-in would need were quoted to me at about what I could get them for retail and sometimes below what I could get retail. A very pleasant and rewarding experience overall! More

Ongoing relationship This is the 7th Toyota and 4th Tacoma that I have purchased from Charlesglen. I continue to be impressed by the professional and caring attitude of ev This is the 7th Toyota and 4th Tacoma that I have purchased from Charlesglen. I continue to be impressed by the professional and caring attitude of everyone I come in contact with. This is an exceptional dealership. More

Wonderful experience. Amazing customer service!! This is hands down the best experience I have ever had at a dealership. The customer service was flawless from start to finish. I have never owned a T This is hands down the best experience I have ever had at a dealership. The customer service was flawless from start to finish. I have never owned a Toyota before so I was nervous about getting into a vehicle that I knew nothing about. I walked in the door and was greeted immediately and from that moment on the customer service was amazing. Hands down the best dealership I have ever walked into. Thank you , and PS: I LOVE MY 4 RUNNER!! Jennifer More

Great Service, Great Experience! Just purchased ANOTHER new vehicle from Charlesglen after having my last one for several years, with years of great servicing. The new purchase was sm Just purchased ANOTHER new vehicle from Charlesglen after having my last one for several years, with years of great servicing. The new purchase was smooth, friendly, efficient, with great help and follow-up with the professionals that work there. Highly recommended! More

Quality service Fantastic fast and quality service. Cant recommend them enough. I found exactly the car I needed and was well within my budget. Great automotive deale Fantastic fast and quality service. Cant recommend them enough. I found exactly the car I needed and was well within my budget. Great automotive dealer. 10/10 More

Service Centre Excellence First service for my RAV4. I have owned several different vehicles Lea over the years (not from. Charlesglen). This by far was the best experienc First service for my RAV4. I have owned several different vehicles Lea over the years (not from. Charlesglen). This by far was the best experience. A shout out to Colin and to Lisa for their excellence in service and attention More

They see me Rolla'in This was my second vehicle leased through Charlesglen Toyota. I have to drive by 3 other Toyota dealerships to get there but it is worth it for the cu This was my second vehicle leased through Charlesglen Toyota. I have to drive by 3 other Toyota dealerships to get there but it is worth it for the customer service you experience. Mitch Henry did an excellent job outlining the different features for each trim level helping me select the trim level that best suited my needs. I dealt with Phil initially in finance then in person I dealt with Kurt. Kurt was very friendly and easy to talk to and made the process incredibly smooth. Mark in delivery was great, the way he talks about the cars is so genuine. He definitely helps build the excitement of picking up your new vehicle. I appreciated that managers Alex AND Ryan took the time to say hello and thank me again for my business. If you are in the market for a new Toyota or a pre-owned vehicle I highly recommended you visit the team at Charlesglen!!! More

Great all round dealership! This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales an This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales and have never experienced this any time we have been in the showroom. They have always been accommodating to our schedule in test driving any vehicle as well as explaining all features of vehicles. Very impressed with the delivery process of new vehicles explaining in detail all features, maintenance schedules and setup according to our requirements. The service department has alway been superb from the the booking process, check-in, meeting promised completion times and follow up. I have never had any issues when servicing any vehicle. I would highly recommend considering this dealership if you are looking for quality service when purchasing or servicing a vehicle. More

Spur of the moment purchase. I dropped in to see what RAV4s were available. Lorne found me an amazing car at great price and my trade-in value was excellent. Driving my new RAV4 I dropped in to see what RAV4s were available. Lorne found me an amazing car at great price and my trade-in value was excellent. Driving my new RAV4 two days later. Very happy. More