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Charlesglen Toyota

Calgary, AB

4.7
1,524 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,524 reviews

May 19, 2021

My boyfriend had bought a new car from Val about a year ago. He had such a good experience that when it came time for me to buy a new to me vehicle I called Val up. It was painless to get just the vehicle More

by kimberley.j.miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Wiebe
May 18, 2021

Trading in and buying a new car at Charlesglen Toyota was an excellent experience! Thanks to Val, Rick and Jim for being knowledgeable and accommodating, and for making the process enjoyable. Will definitely More

by ajsutherl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Val ,Kim Jim and Khal were Consultative , Engaging and Service driven . As a team they did excellent . Would definently recommend Charlesglen Toyota for your future car . More

by Danny Castelino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMurdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum
May 14, 2021

Purchasing a car at Charleglen Toyota was streamlined. Val helped me to choose the right vehicle by listening. Jim walked me through my new vehicle. More

by Wendy
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Excellent service by Toyota Charlesglen from the start with an enquiry to the final purchase and pick up of our vehicle. Andrew provided exceptional service - very friendly and professional taking time to More

by fionaglen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Delong, Andrew Sutherland
May 12, 2021

I've wanted to get into a Toyota for years and thanks to Maria and her team at Charesglen, they helped make it possible. I am so appreciative of their patience, efforts to work with me every step of the way More

by frisbeerob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brockhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arnould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystel Mabuan
May 07, 2021

Great service & people! Very impressed. Great service & people! Very impressed. Great service & people! Very impressed. Great service & people! Very impressed, Great service & people! Very impressed More

by melissajones13.personal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
May 04, 2021

Excellent service and a truly transparent process. Val and the staff went above and beyond to accommodate me and ensure my experience was flawless and enjoyable. More

by bert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

The dealership was recommended by a neighbour. We found them upfront about pricing and they answered all our questions. A pleasant experience all around from initial meeting with Val Parsons our sales advi More

by bliggett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021

Everything moved very efficiently, and the staff were friendly and answered all our questions. Between my husband and I, we have bought 4 new Toyotas at this dealership, 2 Highlanders, a Matrix and now More

by bonnie.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Delong, Jim McAlorum
Jun 01, 2021 -

bonnie.smith responded

Everything moved very efficiently, and the staff were friendly and answered all our questions. Between my husband and I, we have bought 4 new Toyotas at this dealership, 2 Highlanders, a Matrix and now a C-HR within the span of 20 years. That about says it all, we would not go anywhere else. Thank you Valarie Parsons, you are so kind and knowledgeable. Loved the cookies... and keep the sirens going. Thank you Rick Delong (finance), and Jim McAlorum (delivery) who has a great positive energy, he introduced us to the awesome singer Molly Johnson. Alex Keong, you have an excellent team and we would totally recommend this dealership.

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