Charlesglen Toyota

Excellent service from Brad, Jim, Kerri and Phil. They are friendly, helpful and not pushy like the ordinary sales representatives. Will recommend them to rel service from Brad, Jim, Kerri and Phil. They are friendly, helpful and not pushy like the ordinary sales representatives. Will recommend them to relatives and friends. More

Great experience Very good staff experience and friendly. Got me the car I was looking for and quickly. Good experience and great place. There was no pressure to buy. Very good staff experience and friendly. Got me the car I was looking for and quickly. Good experience and great place. There was no pressure to buy. More

Excellent experience The experience with Charlesglen was wonderful. Wil and Jim made the process fair, detailed and at no point did we feel pressured to make any decisions The experience with Charlesglen was wonderful. Wil and Jim made the process fair, detailed and at no point did we feel pressured to make any decisions that weren't what we wanted. This is the second purchase here and it never disappoints! More

See it, try it, buy it!!! Their friendly staff and service at Charlesglen Toyota is just amazing and they're surprisingly able to get things sorted out smoothly without throwin Their friendly staff and service at Charlesglen Toyota is just amazing and they're surprisingly able to get things sorted out smoothly without throwing barriers at me for to get what I exactly need/want! Although it is not a Toyota model but it still works!!! Mike is awesome guy to deal with, he's very understanding and ensure to get things done. Phil Dao at finance is also great guy too, he's also very understanding especially when I'm not good reacting with big number but I feel comfortable knowing that I have a safe, reliable vehicle right now! Thank you for all your awesome work!!! More

Window repair Needed front window repaired as a rock "attacked" me on Saturday. There was no problem getting an appointment first thing Monday ?? My windshield was Needed front window repaired as a rock "attacked" me on Saturday. There was no problem getting an appointment first thing Monday ?? My windshield was repaired and the service/detail team did a great job fixing so I wouldn't require a new windshield- yeah More

Friendly and easy-going atmosphere We had a great first-time experience at Charlesglen Toyota. We were blown away at how friendly and helpful everyone was, even employees that were not We had a great first-time experience at Charlesglen Toyota. We were blown away at how friendly and helpful everyone was, even employees that were not actively dealing with us, yet never felt any pressure (you would usually expect pressure from salesmen, etc but not here). Harris listened to what we needed and simply showed us our options, not missing a detail. Gary (Finance) also was very helpful and informative with all the different packages available. Jim spent well over an hour ensuring we were comfortable with our new vehicle, before driving off the lot. Would recommend these guys anytime. More

Charlesglen is the best I have been dealing with Charlesglen for years! All of their staff have always been awesome! From selecting my vehicles to financing to delivering to I have been dealing with Charlesglen for years! All of their staff have always been awesome! From selecting my vehicles to financing to delivering to service.... they are an exceptional team! More

Tacoma Talking to my daughter and son in law about their experience when they bought Rav 4 from your dealer ship,as well of reward program, they had nothing Talking to my daughter and son in law about their experience when they bought Rav 4 from your dealer ship,as well of reward program, they had nothing but great thing to say about Charles Glen Toyota, after dealing with Harris Kok and the rest of staff at Charles Glen I see why. I did my homework before seeing Harris and the whole deal as done under 10 minutes, with no hassles. Very caring staff helping me with my purchase and delivery of my new Tacoma. I will recommend your dealer ship to others. More

Professional Service Megan was very informative and courteous when answering my questions and looking after my vehicle on the last two visits. The parts department was ve Megan was very informative and courteous when answering my questions and looking after my vehicle on the last two visits. The parts department was very helpful when I asked about different items I needed pricing . From dropping off my vehicle ,too the driver that drove me home and picking me up ,everything was handle very well. Have a good day. Bob More

Good Experience My buying experience was somewhat different than average because I bought the vehicle sight unseen from Regina. Every person I spoke to instilled con My buying experience was somewhat different than average because I bought the vehicle sight unseen from Regina. Every person I spoke to instilled confidence that this was safe to do. Harris had given me a quote on a new vehicle and I was impressed that he remembered what I was looking for and emailed me when a similar, good used one came in. Tim worked with him to carefully look over the vehicle for me. Taking delivery of the vehicle was an exemplary customer service experience. Kerri and Jim were great to work with. The receptionist and another salesman were also proactive in making sure I was well looked after. As I have taken the vehicle 500 miles away to where I live, I will not have much opportunity to experience their service after the sale but I trust it would be in the above average category as well. More