Capital Chrysler Jeep Dodge

Excellent Service!!!! I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extr I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extremely professional, friendly and courteous but most of all knowledgeable. I can call him at any time to ask a question and he is always helpful. Ryan also keeps me informed about what is happening with my vehicle and he has even SAVED ME MONEY which is almost unheard of with a dealership service department. Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 3 years or 60 000 km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge and asked for Ryan with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge Shop and after a carefully review diagnosing the problem, Ryan Rodney called me to inform me he had arranged for the solution to be covered by Dodge as a good will warranty offer and I will have to pay nothing!!!. I can't thank Capital Dodge enough, and Ryan Rodney in particular (of course I want to include the mechanic team) for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Kudos to you Ryan and Team, for always being there for me!!!! I would highly recommend capital dodge and their team. More

Helpful, friendly, humorous, and no BS! My fiance and I traded in his ram and my older sedan for two brand new cars! The team worked hard to give us all our options and gave their honest pro My fiance and I traded in his ram and my older sedan for two brand new cars! The team worked hard to give us all our options and gave their honest professional opinions! We got an awesome price,awesome service and amazing cars :) I would highly recommend capital dodge and their team. More

Percerverence and willingness to win my business I was very impressed with Josh's desire to win my business. I am not the easiest customer to please so for Josh to be as patient as he was and contin I was very impressed with Josh's desire to win my business. I am not the easiest customer to please so for Josh to be as patient as he was and continue to do everything he could to meet my needs in what I wanted in a vehicle, I was very pleased. More

Excellent service in purchaing aNew 2016 Dodge Grand Caravan Just purchased our 2nd van with Capital Dodge and the experience we had this time around was amazing, the sales person was great. They were able to w Just purchased our 2nd van with Capital Dodge and the experience we had this time around was amazing, the sales person was great. They were able to work out a great price for me. I didnt' have to wait weeks to receive my van, I purchased on Friday and pick it up on Monday, paper work ready to go, no messing around. Brian Badelt took the time when I picked up the van to show me all the feature I had and how it all worked, set up my blue tooth. It's all those little personal thing that make a good saleman. I would recommend him for sure! All and all, I've dealt with Capital Dodge for over 5 years now and recommend there service to anyone that want's to purchase a Dodge/Chrysler. More

Exceptional Service I had recently purchased a 2016 Jeep Wrangler from Shannon Duncan- upon our first interaction she was professional, courteous, and really listened to I had recently purchased a 2016 Jeep Wrangler from Shannon Duncan- upon our first interaction she was professional, courteous, and really listened to my situation and what I wanted. I was not in a huge rush to buy the vehicle and she did not pressure me in any way. Shannon was very patient in helping me determine what model was best for me, including spending time looking through books to find the right colour custom leather seats. I usually turn over cars every couple of years and Shannon was by far the best person I have dealt with. I would highly recommend her! More

Awesome experience buying from Shannon Duncan My husband and I dread the car buying experience but when our SUV was ready to die we headed over to Capital Chrysler Jeep Dodge. It was like winning My husband and I dread the car buying experience but when our SUV was ready to die we headed over to Capital Chrysler Jeep Dodge. It was like winning a lottery when we were lucky enough to have Shannon Duncan as our sales person. Shannon answered all our questions, pointed out things we hadn't even considered all while maintaining a professional, courteous attitude, Shannon delivered a great buying experience without the pain usually associated with buying a car. In the future we will be sure to use Shannon again! More

Great experience! After checking with several dealerships, Capital Dodge was by far tops in approach and interest. Andreanne had previously sold a vehicle to a close fr After checking with several dealerships, Capital Dodge was by far tops in approach and interest. Andreanne had previously sold a vehicle to a close friend of mine and I had met her briefly over the yeas. I wanted to work with her because I knew that she would be honest and fair. I had researched exactly which vehicle I wanted and was able to work with Andreanne to find a perfect match! She was invested in the process without being pushy. She was patient with me and my crazy schedule. We drove many vehicles in our quest to find the best fit. I am 100% happy with my experience !! The finance manager Ken Murdoch also awesome to work with. I really felt that he advocated for me with the banks and was professional and a pleasure to deal with! More

great! I called in at Capital explaining that I just had a terrible experience at a Chrysler dealer in Hull and was looking for a salesperson who would get r I called in at Capital explaining that I just had a terrible experience at a Chrysler dealer in Hull and was looking for a salesperson who would get right to the point without the typical sales pitches and excuses you often get from sales people. I was transferred to Shannon Duncan who was totally awesome to deal with. I went in sort of unprepared and she was super patient and really took the time to work through things. Her hard work paid off as we ended up buying a really nice Ram Sport edition that we will be picking up tonight. Good work Shannon! Now the pressure is on the service team to perform as well ! LOL Jim Connolly , Chelsea,Quebec. More

Friendly, honest service and excellent product knowledge We just bought a new Fiat 500L as part of the big 2015 clearance sale and we couldn't be happier. Andréanne, our sales rep, was extremely knowledgeabl We just bought a new Fiat 500L as part of the big 2015 clearance sale and we couldn't be happier. Andréanne, our sales rep, was extremely knowledgeable and genuine. She came in on her day off to meet with us on our return visit to purchase. Quite frankly, she is amazing! The entire purchase process was extremely well coordinated and the business manager quickly set everything up for us to finalize our purchase. On Friday we picked up our new car and felt that the staff went that extra mile to make us feel special and include our 8 year old son in the deal. We plan to buy a Dodge Ram in the near future and know we will be in good hands at Capital Chrysler Jeep Dodge. More