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Capital Chrysler Jeep Dodge
Ottawa, ON
1,154 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,154 reviews
May 31, 2016
Best deals anywhere! I always enjoy shopping for new veheciles at Capital Dodge. They always seem to have exactly what I'm looking for. They have the best prices anywhere I always enjoy shopping for new veheciles at Capital Dodge. They always seem to have exactly what I'm looking for. They have the best prices anywhere and I never seem to have buyers remorse after the big purchase. My salesman Jamie has answers for all my questions and is very heplful whenever I drop in for service. More
by Dave L
Helpful May 31, 2016
Best car buying experience every !!!! 👍👍 I purchased a Fiat 500 L a month ago and I absolutely love love my car !! Andreanne Budd was my sales person and she was very knowledgable about the v I purchased a Fiat 500 L a month ago and I absolutely love love my car !! Andreanne Budd was my sales person and she was very knowledgable about the vehicle and answered all my questions. She did a great job at showing me all the bells whistle's on my new Fiat. 👍👍 Everything worked out perfect that day , Andy and Sean really help me get the price I needed to stay in my budget , and Ken Murdoch helping me through the paper work and warranty details and all my fianancing questions ... It was a 5 star day all around. The staff where all super friendly and helpful ... I would highly recommend a Fiat to anyone, as well as the buying experience at Capital Dodge !! I left a very happy customer !!😃 More
by McShaw
May 31, 2016
Awesomeness Shannon got me in to a new truck for the price I wanted with the accessories i wanted. She also was the easiest person I've ever worked with when buyi Shannon got me in to a new truck for the price I wanted with the accessories i wanted. She also was the easiest person I've ever worked with when buying a new vehicle. She really is 1st class More
by Emby
Employees Worked With
Shannon Duncan
May 31, 2016
Happy customer Positive experience and I would not hesitate to recommend Capital Dodge. They took the time and explained my options and made sure I was happy. Positive experience and I would not hesitate to recommend Capital Dodge. They took the time and explained my options and made sure I was happy. More
by The_ratt
Employees Worked With
May 30, 2016
I bought a used car. I bought a used car from here, it works so that's good.. and it looks nice which is also good. overall i'd say good. I bought a used car from here, it works so that's good.. and it looks nice which is also good. overall i'd say good. More
by Ryan Moore
Employees Worked With
Shannon Duncan
May 30, 2016
Two new vehicles in 6 months We bought our first vehicle (a used Caravan) at Capital a Dodge six years ago. We returned at the end of 2015 in search of a new Caravan that we could We bought our first vehicle (a used Caravan) at Capital a Dodge six years ago. We returned at the end of 2015 in search of a new Caravan that we could have modified to be wheelchair accessible. Sean and Andreanne showed us just what we needed, offered amazing rebates and valued our trade-in generously. Ken took wonderful care of us on the financing end. We returned today in search of a new Journey and had just as amazing an experience with Sean, Andreanne and Ken as we did the last time. We always recommend Capital Dodge to our friends...While I waited for my husband yo finish his test drive I paid Brian at the parts desk to get a quote for a roof rack system and box for the caravan...best price out of the three businesses I have obtained quotes from. More
by Muldoon Roys
May 30, 2016
Hard working and ready to deal At capital dodge I was not only helped to find the truck I wanted but I was helped to be the owner of the truck I wanted. My salesman wasn't pushy At capital dodge I was not only helped to find the truck I wanted but I was helped to be the owner of the truck I wanted. My salesman wasn't pushy and listened to the budget I had and helped me find the vehicle that fit my price. I will go back to capital dodge for my next vehicle purchase, no doubt. More
by Chris87
Employees Worked With
Other Employees :
Matt Berezowski, Trever Kelly, Paige Reid
May 30, 2016
Amazing service and deals! I have bought 2 cars from this dealership and each time i have received excellent service from Andy Hartin. He is very helpful in getting a car i want I have bought 2 cars from this dealership and each time i have received excellent service from Andy Hartin. He is very helpful in getting a car i want and at an affordable price! He is very thorough and I feel completely comfortable with making a big purchase with him as well as Capital Dodge. I highly recommend this dealership to anyone looking to purchase a new or used car! More
by Carol Wilson
Employees Worked With
May 29, 2016
First Visit Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly and the finance employee was there on his day off to help me out. The service manager explained everything perfectly, including the help they provide (shuttle service, rental support if the car has to stay overnight, etc.). As I live way east of the east-end of Ottawa, this was my first visit to Capital. Impressive facility and lot. The staff looked "human" and were, from what I could see, offering a casual and stress-free environment in which to do business. More
by Ken Bendelier
May 29, 2016
Great customer service I've been dealing with Capital Dodge for awhile now and have always been impressed with their service. They're always patient and willing to answer an I've been dealing with Capital Dodge for awhile now and have always been impressed with their service. They're always patient and willing to answer any questions that I have. Have dealt with multiple salesmen and have always been very impressed with the service I've recieved. More
by Stefmack
