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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,465 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,465 reviews

June 14, 2019

Great service Very quick service. Feel great about bringing our car there. Thanks Shane for making sure I’m well taken care of. Your advisors are all great. Thank More

by OldGMGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Maginnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Peaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2019

Pleasant salesman to deal with but vehicle in bad shape I first looked at the vehicle in the rain. I picked up the vehicle in the rain. This made it difficult to assess the cars exterior condition. Apart fr More

by JBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cheevers
June 06, 2019

BUICK ENCORE Basil Silas - Basil has been Budd's representative on the many occasions we have purchased and leased vehicles. He has always demonstrated true pro More

by TRAX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Taylor
June 06, 2019

Fast & Friendly Basil was really great to work with! He even answered all my questions for me, even on his day off. Very friendly and patient during the whole proce More

by XT5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Lumax
June 06, 2019

2019 Silverado Purchase I had purchased 2 Silverado's previously and I wish I had gone to Budds sooner. I have never been treated so well EVER. Cameron & Rob went above and b More

by nadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Excellent experience Basil once again took care of us on our new 2019 Yukon, fast and excellent experience. Would highly recommend the dealership and have done so in the p More

by T Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2019

Always pleasant & helpful Another seamless experience at Budds’ From check-in to check-out the team was exceptional! Friendly, professional and always looking out for my best More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Car Buying made easy! Salesman, Daniel Poutsoungas, very professional and knowledgeable, took me through the purchasing process and ensured I was aware of all my options. N More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Poutsoungas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ok , Lori Lumax
May 30, 2019

Waiting room. I was disappointed to see that you have replaced the drink machine with a payment one. I think that this does not reflect the high standard of BUDDS. More

by Abby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2019 -

Budds' Chevrolet Cadillac Buick GMC responded

Hi Abby. It's Wayne Carter from Budds'. Thanks for your review, but i wanted to clarify with you that we have not changed anything in our waiting room. The machine is still free and will always be. In addition to free drinks, we offer free WI-FI, and free shuttle. I totally get it that it would appear cheap to charge for a cup of coffee! I wouldn't like that either... I hope this helps your opinion of us and that you'll be back. Have an awesome Friday! Wayne

May 28, 2019

Great transaction Called long distance and was able to make a deal with the price I wanted,the trade in value I wanted,the interest rate,term and loan start date I want More

by Wonderboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poutsoungas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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