Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Service Center
Write a review

BMW Markham

Markham, ON

Overview
Employees
Reviews
4.8
530 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
Contact Dealership
View Awards

8111 Kennedy Road

Markham, ON

L3R 5M2

Directions

By Type

Showing 530 reviews

December 06, 2023

This dealer is friendly, patiently. He can explain carefully what you concern. I like this dealer. More

by jinshan_liusheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW Markham responded

Hi Jinshan, Thank you for taking the time to share your experience with us! We're delighted to hear that our dealer was friendly, patient, and able to address your concerns with careful explanations. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Helpful
November 23, 2023

Sales was professional and the maintenance experience was very effective. I will come back in the future. More

by dianerockson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2023 -

BMW Markham responded

Hi Diane! We're thrilled to hear that your sales experience was professional, and the maintenance was very effective. Your satisfaction is our priority, and we're delighted to know you plan to come back in the future. We look forward to serving you again and providing the same level of excellence.

Helpful
November 20, 2023

There is a Great service in preowned department! All questions were answered with patience. I get support from dealership all the time. More

by timuzlera
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

BMW Markham responded

Hello! Thanks for the 5-star review! We're thrilled to hear about your positive experience with the preowned department. Providing great service and patient assistance is our goal, and we're glad you received the support you needed. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your business and look forward to serving you again.

Helpful
November 08, 2023

Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

Helpful
November 02, 2023

Pirout Mohammadi is always exceptional which is why I repeatedly purchase my car from him. More

by Michelle.rashidian
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

BMW Markham responded

Hi Michelle, We greatly appreciate your loyalty and for repeatedly choosing Pirout Mohammadi for your car purchases. It's fantastic to hear that he consistently provides you with exceptional service. If you ever have more automotive needs or any questions in the future, please don't hesitate to reach out. We're here to support you and look forward to serving you again!

Helpful
November 01, 2023

Mr. Li, the brand ambassador was very professional and patient. He didn‘t push me to purchase the vehicle,He just answered my questions and explained the vehicle performance and features. More

by Lily Chen
Recommend Dealer
Yes
Employees Worked With
George Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hou
Report | Print
Nov 03, 2023 -

BMW Markham responded

Hi Lily, We're delighted to hear about your positive experience. Professionalism and patience are qualities we value, and it's great to know that he didn't push you into a purchase but instead focused on answering your questions and explaining the vehicle's performance and features. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your trust in our services. Thank you for choosing us!

Helpful
September 09, 2023

We brought 4 used cars in last 4 years Great deal. Dealership is clean and staff is great. Very competitive price. More

by Kamlesh Pandya
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

BMW Markham responded

Hi Kamlesh! Thank you for your continued support and for choosing our dealership for your car purchases over the last four years. We're thrilled to hear that you've found great deals, and we're committed to offering competitive prices to our valued customers. Maintaining a clean dealership environment and providing excellent service is essential to us, and we're glad to know our staff has left a positive impression on you. If you ever have more car-related needs or know of someone looking for a great deal, please don't hesitate to reach out or recommend us. We're here to assist you. Thank you for your trust and loyalty!

Helpful
August 29, 2023

Dealership always provides great service and high quality repairs. When I get my car back I don’t fear the safety of my children. I have been bringing my cars to this dealership for 10 plus years and they More

by Luv2shop
Recommend Dealer
Yes
Employees Worked With
Iranna
Report | Print
Aug 30, 2023 -

BMW Markham responded

Hello! We greatly appreciate your long-standing trust and loyalty to our dealership. Ensuring the safety and quality of repairs for your vehicle is of utmost importance to us. It's wonderful to hear that we've been able to consistently meet your expectations over the past decade. Thank you for allowing us to be a part of your journey and for your kind words. If you have any questions or need assistance, please know that we're here for you.

Helpful
August 20, 2023

They do anything on time and nice service and patience explain let me control my vehicle quickly More

by gavin li
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

BMW Markham responded

Thank you, Gavin! We're thrilled to know that our team provides timely and nice service. We're glad that our patient explanations allowed you to quickly take control of your vehicle. If you ever need assistance or have more feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to continue providing you with excellent service!

Helpful
August 12, 2023

The service is great and professional. Great auto service and customer service. Highly recommend this place. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

BMW Markham responded

Hello Leah, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our auto service and customer service to be great and professional. Your recommendation means a lot to us. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide top-notch service every time you visit. Safe travels, and we look forward to serving you again!

Helpful
1
2
3
4
...
53