Audi Kitchener-Waterloo
Kitchener, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 610 reviews
2018 Audi A4 I just purchased my first Audi at Kitchener Audi Kaitlin Doherty made this experience amazing I test drove multiple vehicles had many question a I just purchased my first Audi at Kitchener Audi Kaitlin Doherty made this experience amazing I test drove multiple vehicles had many question and made a final decision with Kaitlin's help and advise I will be be a Kitchener Audi customer for many year to come 1. Great customer service 2. Kitchener Audi was clear and very informative about all aspects of the vehicle 3. The pickup experience was amazing they spent the time required to discuss all options on the vehicle how to setup and use these Audi options Kaitlin thanks for all your help More
Great experience I bought a Q5 recently. Lisa was very patient and professional to help me. She was very nice and even answer my questions after working hours. She gav I bought a Q5 recently. Lisa was very patient and professional to help me. She was very nice and even answer my questions after working hours. She gave me a great deal which I didnt get from other audi dealers. Definitely recommend her to my friend. Great experience! More
Repeat Customer When it became time to trade in my previous Audi on a new vehicle, Crosby Audi staff has been extremely helpful and patient during the process. I kno When it became time to trade in my previous Audi on a new vehicle, Crosby Audi staff has been extremely helpful and patient during the process. I know that I am a particularly fussy individual and would not settle on a new vehicle until I found exactly what I wanted. Sales professional Ben Hoang worked with me over a period of time and continued to present me new opportunities as they became available. Ben kept me apprised of events being held at the dealership, as well as when rolling stock would be on the floor for I could come in and have a look at the physical vehicle. Ben took the time to understand my “wants” in a vehicle. The open house that Crosby’s held in November introducing the new vehicle lineup is what sealed the deal for me. Shortly after the open house, I purchased a new Q8 with the help of Ben. Little to my knowledge, the day I choose to purchase my new vehicle, was actually the Crosby Audi Family Christmas party. Ben, and the staff involved stayed late in the office and processed the transaction that evening. It was only after the sale that I found out what the staff had done and missed some of their Christmas party. Truely exceptional service!! And I am very thankful! More
A good experience Lisa is helpful and friendly. With her help I was able to buy my car on the last sales day without going to the store by myself. She deserves five sta Lisa is helpful and friendly. With her help I was able to buy my car on the last sales day without going to the store by myself. She deserves five stars. More
Excellent experience Great place with friendly people, especially Lisa. She was such a kind person. Every time I asked her a question, she repied it in time with a good ma Great place with friendly people, especially Lisa. She was such a kind person. Every time I asked her a question, she repied it in time with a good manner. More
Great place! I bought A4 from Audi KW and Lisa helped me a lot, offered me a fantastic lease plan. Lisa is friendly and professional. I will recommend this place t I bought A4 from Audi KW and Lisa helped me a lot, offered me a fantastic lease plan. Lisa is friendly and professional. I will recommend this place to my friends! More
Excellent place I bought Audi A4 from AudiKW. Lisa was in charge. She is super nice and friendly. She always provides excellent and professional customer service. I g I bought Audi A4 from AudiKW. Lisa was in charge. She is super nice and friendly. She always provides excellent and professional customer service. I got the car with a very good price. More
Amazing dealership You must see Ben Hoang if you are looking to buy. He makes everything run smoothly and works with you to make it easy even with a busy schedule. Thank You must see Ben Hoang if you are looking to buy. He makes everything run smoothly and works with you to make it easy even with a busy schedule. Thank you Ben for helping me into my second Q5... love it. Also, Steve is great in service. Makes sure everything has been completed. More
I would highly recommend Audi KW Purchased probably the best, and the fastest car around with Lisa. The whole team is fully professional and knowledgeable, has amazing customer car Purchased probably the best, and the fastest car around with Lisa. The whole team is fully professional and knowledgeable, has amazing customer care, and a very neat and bright store with all kind of Audis ready to pick up. The team at KW Audi is also doing an amazing job to find the right car, right packages, right color... with a great price. It was a very smooth experience for us from the beginning until driving our dream fully-black RS3 out of the building. I would highly recommend Audi KW and especially Lisa to anyone who is looking for a new car It is the first Audi in our garage, but won't be the last More
First car Jeremiah was an extremely big help in purchasing my first car that was suitable for me. I would highly recommend him to anyone who walks into the de Jeremiah was an extremely big help in purchasing my first car that was suitable for me. I would highly recommend him to anyone who walks into the dealership. Thank you and everyone else at Audi dealership! More