You must see Ben Hoang if you are looking to buy. He makes everything run smoothly and works with you to make it easy even with a busy schedule. Thank you Ben for helping me into my second Q5... love it.
Also, Steve is great in service. Makes sure everything has been completed.
"Friendly, Quick, Honest, Fair"
Leased a 2018 A4 from this dealership from Ben Hoang. Along with everyone else that handeld my lease he was very professional, quick to get back to me and understanding of my needs and the cars themselves. I bought my first car from a different audi dealership but switched to audi KW for my second due to the superior service they provided when my first (very used) car needed repairs as well as the much more honest pricing they have. Overall I've had a great experience with them so far and plan and staying with them if all continues to go as it has.
"Audi KW has switched a whole family with Audi's to Audi KW"
Over the past few years we had taken our families Audi's (Q7, A5, A4) in for some quick service randomly versus driving to our dealership that we we bought the cars from in TO. The service department bent over backwards for us especially our son's older 2010 A5. My Q7 was coming near the end of its term and was considering the Q8 or another Q7, my current dealer took weeks to get back to me about the idea. I asked Ben how close I was to be able to upgrade as my lease was expiring soon. He bent over backwards to find the truck as the first one a friend of mine bought the same night Ben had shown me that we could make this work. At the same time a troubling engine light came on with my son's A5, we had a loaner for a week as my son thought what to do, with no pressure Ben had my son in a new A4, no easy task as ever time they deciding in the specs and colour it got sold. Ben worked for a week to find the car my son wanted. Success two new Audi from Audi KW in a week. Great job to all, Ben, Dion, Steve and crew
"Such an easy and amazing experience "
Working with Ben was such a pleasure to work with to ensure I got into a car that worked for my lifestyle and stay with in my budget. He was whiling to go the extra mile just to make sure it was quick easy, and effortless.
Working with your team was such a great experience we will certainly be suggesting you all to all our friends and family! I know we will be back in your dealership soon enough to get a second Audi car for our house hold.
Andrew & Bradly Clappison
"Stress-free automobile purchase"
My experience dealing with Ben Hoang at the Audi dealership was exceptional! Ben went out of his way to enusre my complete satisfaction when purchasing my car. He is patient and always willing to answer any questions, and never disappoints. In addition to Ben's great customer service, he always has a smile on his face! I highly recommend seeing Ben for your next car purchase.
It was an awesome and pleasant experience when buying my new Audi Q5. The staff were knowledgeable, accommodating and friendly. I highly recommend Kitchener Waterloo Audi.
Over the years I've been conditioned to expect a sub par experience.
Benjamin was professional and friendly and genuine.
Can't ask for anything more!
"Ben is the best!!"
Ben is the best!! He could tell I was apprehensive about my first decision and he was so patient talking it over and showing me my options until we both knew I was making the right decision by choosing a different vehicle. I love my Audi and I will definitely refer my friends and family to Ben.
Thank you Ben.
"Go see Ben for your next vehicle purchase."
I have just purchased my 3rd Q5 from KW Audi; I keep coming back because of their professionalism, customer experience and care of their customers.
2 of my Q5s purchases I had the pleasure of working with Ben on. Ben is a consummate professional, going above and beyond to make my purchase experience second to none; knowing that I am a busy single mom Ben even offered to order pizza for my daughters to enjoy while we finalize the paperwork as he knows time is invaluable to me.
Through the negotiation process I truly felt that Ben was always acting in my best interest. Ben continues to keep in regular contact with me through the year; checking in to wish me happy holidays, see how the car is handling or just to say hi. This communication is greatly appreciated and respected.
I would highly recommend KW Audi to anyone looking to purchase a vehicle and Ben is definitely your man seek out when you arrive at the dealership!
Other Employees Tagged:
"Polite, Professional, Knowledgeable and Helpful"
I would have no hesitation in recommending Jeremiah and Audi KW to anyone in the market for an amazing vehicle. Jeremiah was not only polite, professional, knowledgeable and helpful but responsive, patient and understanding. I also dealt with Ben Hoang and Rshid Ghaosi and found the entire experience at Audi KW enjoyable. This is the first time in a long time that I cannot wait to jump in a vehicle and just drive, thank you Jeremiah, Ben and Rashid.