Nicole Ottmann

My Wife and I found a 2019 Audi Q8 online, @ Audi Kitchener -Waterloo and looking to trade our 2017 Audi A4 sedan. Before arriving Lisa was kind enough to get the Q8 ready as soon as we got there. Kitchener -Waterloo and looking to trade our 2017 Audi A4 sedan. Before arriving Lisa was kind enough to get the Q8 ready as soon as we got there. We find out from the very start of entering the dealership on how Amazing their services were, while driving the vehicle to trading our current car in and financing. The Professionalism of Jeremiah was brilliant; by giving us an honest trade in Value and great timing as well ! The the level of trust was very welcoming from the start to the finish. Lisa was very kind to our Family and children during the Sale process, and knowledgeable as well. And Andrea at Finance; made sure that she would not Stop looking for the best Finance options until Our Family had the best Plan that suited our needs, Andrea was very committed and dignified all through the sale process . Thank You Staff @ Audi Kitchener -Waterloo !!!!! We drove 1 hour from ; Hamilton to Kitchener , and was worth every second. With Friendly, Knowledgeable Staff and Professionalism at the peak, This the best Dealership we’ve been to. We Will always be back. 5 Stars * * * * * Always. Brya & Zelan . More

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Great place to deal with. Organized, efficent and polite team. Have dealt with them for my last 4 transactions and would happily do the next 4. Organized, efficent and polite team. Have dealt with them for my last 4 transactions and would happily do the next 4. More

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Martin took great care of me through the whole process. Very responsive and helpful. Thank you! Very responsive and helpful. Thank you! More

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I took my car in for service and it was amazing not only did they look over my vehicle they found the issue and they are handling it also they offered to wash my car which is a bonus especially in the winte did they look over my vehicle they found the issue and they are handling it also they offered to wash my car which is a bonus especially in the winter time I would highly recommend this Dealership Jake the sales associate is so easy to work with I would also recommend him More

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Once again, Ben and the rest of the crew at KW Audi have exceeded my expectations. I just took delivery of my NEW Audi SQ7 (6th Audi from KW Audi), the extras put into the delivery and timing were second to exceeded my expectations. I just took delivery of my NEW Audi SQ7 (6th Audi from KW Audi), the extras put into the delivery and timing were second to none. I had sourced other winter wheels for my SQ7 and they installed and cleaned them just as if they were OEM equipment. Thanks a million, and am glad to say I will keep coming back, myself and the rest of the Audi Family More

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I bought a 2015 Certified Pre-Owned A4 at Audi-KW from Lisa Sui, she is a very professional, warm-hearted, friendly and considerate sales, during the whole purchase period, she always replied my questions Lisa Sui, she is a very professional, warm-hearted, friendly and considerate sales, during the whole purchase period, she always replied my questions quickly even in non-business hours, and she also arranged her own off-work time for me to test drive, I am very satisfied with her service. Moreover, I have owned the car for 2 years and the condition of the it is still great as new, Lisa also gave me three free scheduled service, and every time I had the service, I am impressed by their staffs’ professionalism, efficiency and quality of the service. So far so great! More

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Dealt with Ben, Susan, & Vicki This is the second A4 I have bought from this dealership. Both times I have received top notch service from the staff that work there. They were patie This is the second A4 I have bought from this dealership. Both times I have received top notch service from the staff that work there. They were patient with me when I needed time to think about the car and they were diligent to answer any of my questions. I recommend this dealership as the staff go above and beyond for you. More

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Most amazing car experience When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, Honda, GMC to now Audi for the last 10 years and I remain loyal to the brand. Its not only that an Audi is the best vehicle I have ever driven, but the customer experience at KW Audi is simply put incomparable to any other shop I have entered with vehicles. Everyone at Kitchener Audi knows me by name and makes me feel part of a family. They are welcoming, kind and accommodating. I would never regret owning an Audi and am true now to the brand for the overall vehicle and after care services offered by this amazing shop and group of people who make purchasing, owning and caring for a vehicle easy! More

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