"Audi K-W - a dealership that puts you, the customer first!"
On our way home after purchasing a 2016 Q5, my husband and I couldn't stop talking about the great experience we had at the dealership and it was our Sales Associate Kaitlin that made the experience so memorable. Kaitlin was professional, knowledgeable and most importantly respectful of our requirements as it came to the Q5 that we were purchasing. Kaitlin went to bat for us when we were negotiating the purchase of the vehicle and made sure that each of our requests was addressed. She also negotiated with efficiency and was able to convince the Manager to accept our offer together with some requests to fix little issues with the interior of the car. The dealership also noticed that there were some chips in the passenger and driver side windows and insisted on having those replaced for us.
This is truly commendable. Kaitlin thank you for facilitating the purchase of our Q5! I will be sure to recommend any of my friends and colleagues to you. Maria and Bob
The team at KW Audi are amazing!
Kaitlin answered all my questions (both in person and through email) and was extremely knowledgeable and professional in helping me to select my new Audi Q3. She is very friendly and approachable and it is thanks to her that I am now an Audi owner!
Thanks also to Sue for reviewing and explaining the car protection services available. Her insight into the pros and cons of each service was invaluable. Her honesty and friendliness was outstanding!
Rashid was very patient and thorough in explaining the details of my new vehicle. From navigation to programming my bluetooth, he did it all! He was first-rate in making me feel at ease with technology!
Thanks to the receptionists for being such friendly greeters!
Other Employees Tagged:
, Susan Bauman & Receptionists
Kaitlin was friendly, professional, knowledgeable, and transparent. She suggested vehicles within my price range that included my desired features. Happy to recommend her services to friends and family, as well as return in the future.
"A4 is amazing !"
I picked up my new A4 and it is amazing. I had been looking around at different cars and dealerships
and I can honestly say my experience at Audi Kitchener-Waterloo was by far the best.
Hats off to Kaitlin for making my experience so easy and enjoyable. She really knows her cars.
Cars are a large investment for most people and I have to say that I really feel like I made a great
investment, I love it !
"Excellent service at Audi KW"
My wife and I recently bought an A3 and Q3 from Kaitlin Doherty. Kaitlin, the brand specialist is knowledgeable, courteous and responded to any questions in a timely manner. I liked that she didn't try to up sell me on anything. Kaitlin is great. I would recommend her to anyone looking to buy an Audi.
Rashid Ghaosi, the delivery specialist made the delivery of the car a pleasant experience. He explained all the paperwork thoroughly and went through the features in detail inside the car. Thanks Rashid.
The team at Audi KW was very helpful in the process of deciding on what car I wanted to purchase. I personally took a fairly long time to decide on exactly what I wanted to do and what car I wanted to drive home. Kaitlin along with the rest of the team were very patient and respectful while I took all conditions into account. I would recommend KW to anyone I know that is looking to buy a vehicle and I look forward to dealing with them in the future.
The staff at the front desk was very approachable and helpful as well!
Thanks so much for your help Kaitlin Doherty. She was pleasant to deal with and very efficient, I appreciated her no pressure sales approach. She was great at communicating the answers to all of my questions in a timely and detailed manner. I would highly recommend her and the dealership.
"Fantastic Car Buying Experience"
- Paul L.
I purchased a Q5 TDI from Kaitlin Doherty. She was extremely knowledgeable and personable. As I was trading my last TDI she was excellent to make sure I was comfortable with the process and address all my questions. I run a large sales force and Kaitlin makes the car buying experience a pleasure. No pressure, was excellent to learn what is important to me and educate me on the vehicles to address those needs. First Class! Paul L.
"Excellent customer service"
A very pleasant experience with all of the Audi staff here! All were respectful of my emergent need for a vehicle and ensured delivery to me as soon as possible. Excellent service all around. Well done!
Kaitlin Doherty was very helpful in our purchase of an A4 Allroad, the new building is spectacular and all the staff working were incredibly friendly and helpful. I would recommend K-W Audi, and Audi vehicles, to anyone thinking of purchasing a top of the line vehicle, an engineering marvel to drive.