I drove from Niagara-on-the-Lake to see a specific Certified Pre-owned car and it was worth trip. Their Audi Brand Specialist Rashid Ghaosi, was waiting for me with the car ready for a test drive. He was knowledgeable about the car's features, and his presentations, including maintenance history were fact-based and informative. The kind of information that makes the decisions easy to make.
Once the deal was done, and I'd come back to take delivery, Rashid and their Delivery Specialist Vicki Matos were great at answering questions, and showing me the features of the car (with all the electronics in modern cars, one really does need a course!). When I called back for questions, or whatever, they were great.
Greg in NOTL