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Sales Department
Audi Kitchener-Waterloo
Kitchener, ON
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 528 reviews
September 17, 2021
"Our total experience at Audi kw was very professional and..."
- sgsnider50Our total experience at Audi kw was very professional and we felt that truth and honesty were important with Ben and Kaitlin as they handled our sale and delivery. A unique licensing challenge was solved perfectly sending us on our way with new plates on our new Q3. We have already recommended Audikw, Ben and Kaitlin to a few friends.
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Other Employees :
Front end Greeter was very welcoming
Helpful September 15, 2021
"This is my 4th Q5 purchased from Audi Kitchener-Waterloo;..."
- ormsbyThis is my 4th Q5 purchased from Audi Kitchener-Waterloo; 3rd car purchased from Ben. Ben made the entire purchase experience (new car and trade in) easy for me, accommodating my busy schedule. Even coming to my home to pick up the ownership for my trade-in as my schedule made it difficult for me to come to the dealership to do the paperwork. Kaitlin was fantastic, really taking the time to explain the paperwork to me as well as connecting my phone to the car to ensure I didn't have to figure it out myself. I'm loving my new Q5.
Read MoreAugust 26, 2021
"We were treated extremely well at Audi KW. Rashid did not..."
- IgorWe were treated extremely well at Audi KW. Rashid did not just care about selling us the car, but wanted to make sure we were buying the right car. He was very detailed and super helpful. Would recommend checking them out anytime.
Read MoreAugust 11, 2021
"We were treated extremely cordially mixed in with some..."
- glen.m.We were treated extremely cordially mixed in with some friendly humour, which I personally welcome .Making a major purchase can be an intimidating experience, and having two out-going warm people to deal with just makes it that more soothing and comfortable, we enjoyed the assistance of Victor, Kaitlin and Maria. All were courteous, friendly and overwhelmingly helpful to go above what was even expected. We were very pleased to have such great people helping us through the process, it felt amazing and so was our final purchase, as it suited our needs just perfectly.. Thank-you to all of for your concern and true diligence in this matter !! PS: who can forget the sales manager who was at bat for us , all the way through as well, thanks, again.
Read MoreAugust 04, 2021
"My wife and I recently leased a new Audi Q3 from Audi KW..."
- liamhMy wife and I recently leased a new Audi Q3 from Audi KW and they were fantastic. Ben and Kaitlin were both very nice and professional and made the experience very positive all around! Loving the new car!
Read MoreJuly 23, 2021
"Nice facility and reasonable people to deal with, quite..."
- benleonardschmittNice facility and reasonable people to deal with, quite accomodating. Lisa and Dunja made everything clear and easy for trade in and purchase of Audi S4. Thanks!
Read MoreJuly 22, 2021
"Fantastic experience with Audi KW.. Victor and Kaitlin..."
- StaceyklawitterFantastic experience with Audi KW.. Victor and Kaitlin were both very professional and fun to deal with in getting my new beautiful Audi Q3! Highly recommend both of them !!
Read MoreJuly 20, 2021
"Ben was knowledgable, friendly and made the car shopping..."
- C FoxBen was knowledgable, friendly and made the car shopping experience fun. We appreciated his patience and we are thoroughly enjoying our new S5 Sportback. And we truly appreciated Dunja spending the time to review all of the features of the car with us when we took delivery. Audi K-W is highly recommended!
Read MoreJuly 13, 2021
"Victor made buying our first Audi for a very enjoyable..."
- RiazVictor made buying our first Audi for a very enjoyable experience. He was friendly and focused on making sure the car was perfect for us. Kaitlin did an incredible job walking us through the numerous technology features that really sets the Audi apart!
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