Audi Kitchener-Waterloo
Kitchener, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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My buying experience with Rashid was excellent. I bothered him for lots of test drives and lots of questions which he handled easily and professionally. I would recommend Rashid and the entire sales bothered him for lots of test drives and lots of questions which he handled easily and professionally. I would recommend Rashid and the entire sales team to anyone. More
Excellent dealership that I would recommend to anyone. I drove from Niagara-on-the-Lake to see a specific Certified Pre-owned car and it was worth trip. Their Audi Brand Specialist Rashid Ghaosi, was waiti I drove from Niagara-on-the-Lake to see a specific Certified Pre-owned car and it was worth trip. Their Audi Brand Specialist Rashid Ghaosi, was waiting for me with the car ready for a test drive. He was knowledgeable about the car's features, and his presentations, including maintenance history were fact-based and informative. The kind of information that makes the decisions easy to make. Once the deal was done, and I'd come back to take delivery, Rashid and their Delivery Specialist Vicki Matos were great at answering questions, and showing me the features of the car (with all the electronics in modern cars, one really does need a course!). When I called back for questions, or whatever, they were great. Greg in NOTL More
Awesome experience from start to finish From start to finish, Kaitlin was enthusiastic, friendly, helpful and knowledgeable. I was hesitant to go from a 7 passenger van to the Q3 but after a From start to finish, Kaitlin was enthusiastic, friendly, helpful and knowledgeable. I was hesitant to go from a 7 passenger van to the Q3 but after a test drive, I was sold! Kaitlin was very thorough when explaining all of the features of the Q3 and was very patient with all of my questions. She promptly followed up via email and had me back in a couple of days to seal the deal! Sue, in finance, and Vicki in delivery were also wonderful to work with! All three ladies provided a 5 star experience. I felt well informed and comfortable through each step of the process. I highly recommend this all woman dream team! More
Thank you Ben and the entire Audi Team! Ben was amazing to work with! He kept me in the know every step of the way and was always professional! I truly enjoyed my experience with everyone th Ben was amazing to work with! He kept me in the know every step of the way and was always professional! I truly enjoyed my experience with everyone there and would highly recommend them! Thanks, Ben - Susan and Vicki :) More
Best experience ever! Lisa was incredibly helpful and made the entire purchasing experience comfortable and easy. LOVE my Q5! Thank you to Lisa, Vicki, Stephanie and Taylor Lisa was incredibly helpful and made the entire purchasing experience comfortable and easy. LOVE my Q5! Thank you to Lisa, Vicki, Stephanie and Taylor for their professionalism, friendliness, and overall excellent customer service. More
Professionalism at its Best! Thank you to Ben and the entire Audi Kitchener Waterloo team for the great service. They were extremely professional and helped us through the entire Thank you to Ben and the entire Audi Kitchener Waterloo team for the great service. They were extremely professional and helped us through the entire process to get what we wanted and deliver a great experience. More
Great dealership Extremely happy with Audi Kitchener- Waterloo dealership. We purchased a used 2018 Q5 and extremely happy with Ben, excellent customer service from st Extremely happy with Audi Kitchener- Waterloo dealership. We purchased a used 2018 Q5 and extremely happy with Ben, excellent customer service from start to finish. More
Excellence personified The way buying anew vehicle should be.Nothing else needs saying.Looking forward to the after sales service experience being exactly the same.Thankyou The way buying anew vehicle should be.Nothing else needs saying.Looking forward to the after sales service experience being exactly the same.Thankyou all. More
Excellent Experience Extremely happy with the service Ben and the Kitchener Waterloo Audi team offered to me. Friendly, welcoming and patient. Always willing to answer que Extremely happy with the service Ben and the Kitchener Waterloo Audi team offered to me. Friendly, welcoming and patient. Always willing to answer questions and accommodate requests. Kept me in the loop on the status of my Q3 as much as they were able to and delivered a beautiful vehicle to me in a seamless process. More
Great sales service from Lisa Lisa provided awesome customer service and professional advises when leasing my S5 at Audi KW. Great pricing and competitive lease rate, would highly Lisa provided awesome customer service and professional advises when leasing my S5 at Audi KW. Great pricing and competitive lease rate, would highly recommend. - GT More