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Wilmer Rodriguez
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Wilmer Rodriguez | Page 3
Sales Manager
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
199 Reviews
I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.
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199 Reviews of Wilmer Rodriguez
January 31, 2024
We had a truly fantastic experience at BMW of West Chester purchasing our Certified Pre-Owned X5! Our Client Advisor Justice Mogano was excellent. He was very knowledgeable on the vehicle and its feat Chester purchasing our Certified Pre-Owned X5! Our Client Advisor Justice Mogano was excellent. He was very knowledgeable on the vehicle and its features. Justice went over all of the vehicles history, what the dealership had done to make the vehicle meet their stringent Certified guidelines and answered all of our questions. He went over all our financing options and helped us selected the one that worked best for us, all with no pressure. Wilmer Rodriguez , the Pre-Owned Manager, introduced himself to us and went over the history of the car and answered any question we had as well. We have shopped at a lot of BMW locations and not one of them could compare to the level of professionalism and knowledge that we received from Justice and Wilmer at BMW of West Chester. More
by jmatthews856
Other Employees Tagged: Justice Mogano
Helpful 
January 12, 2024
Scott was amazing from start to finish, very professional, communicated with me throughout the process and was very knowledgeable of BMW. The staff at the dealership was also very helpful throug professional, communicated with me throughout the process and was very knowledgeable of BMW. The staff at the dealership was also very helpful throughout the process and made it an enjoyable experience. More
by Malcolmduffjr
Other Employees Tagged: Scott Gately, Nick Capparelli , Cameron Allen, Donna Griffith
January 11, 2024
Unfortunately, I my opinion, experiences on both sales and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provid and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provided excellent personal service. Purchase paperwork process did not appear organized and was not executed well. More
by funarishopping999
Verified CustomerOther Employees Tagged: Ralph Nofsinger, Nick Capparelli
January 01, 2024
I have purchased my second vehicle from this dealer, and just like the first time I have experienced nothing but the best customer service. It is truly a wonderful place to buy a vehicle. just like the first time I have experienced nothing but the best customer service. It is truly a wonderful place to buy a vehicle. More
by capthappy65
Other Employees Tagged: Dan Stangl, John Keenan
December 23, 2023
Service was outstanding but loaner vehicles are only available when booked 4-6 weeks in advance. My 330i broke down three times and I was stuck with an Uber. Years ago Otto’s always had loaners ready. available when booked 4-6 weeks in advance. My 330i broke down three times and I was stuck with an Uber. Years ago Otto’s always had loaners ready. More
by mkerins81
Other Employees Tagged: Melissa Gibson
December 18, 2023
Always professional excellent customer service ,,, very much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a bran much so hands-on no one does it like BMW of West Chester Pennsylvania thank you to the entire staff by The way I traded in my 2019 740 and got a brand new X6 M with the executive package. Metallic black with navy blue and cream interior. I absolutely love it. Thanks again BMW of Westchester. More
by timbersedma
Other Employees Tagged: Kevin Mahoney, Melissa Gibson, Noel Montesano, Bill Cosenza, Frank Adinolfi, Joseph Fritz, John Keenan, Chad Carey, Anthony Blubello
December 07, 2023
This is our second BMW bought at OTTOS and both times everything went smoothly. The service so far has been excellent and one of the main reasons we buy here. everything went smoothly. The service so far has been excellent and one of the main reasons we buy here. More
by glan420
Other Employees Tagged: Jay Miller, John Keenan , Heather
December 06, 2023
Excellent attention, service, and customer attention. The overall experience in buying a car was quick, easy and a pleasant experience. The overall experience in buying a car was quick, easy and a pleasant experience. More
by trimblescottw
Other Employees Tagged: Ralph Nofsinger, John Keenan
December 05, 2023
Any and all assistance that could possibly have been brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! More
by dboch
Other Employees Tagged: Scott Gately, Nick Capparelli
November 30, 2023
So far my experience with BMW of West Chester has been great. Everyone is very courteous and knowledgeable. great. Everyone is very courteous and knowledgeable. More
by patalum69
Other Employees Tagged: Kyle Murphy, Nick Capparelli
