Nick Capparelli
Nick Capparelli at BMW of West Chester (formerly Otto's BMW)
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Nick Capparelli

Finance Manager

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Nick Capparelli

May 16, 2024

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Employee Rating

Phil was an awesome salesman, patient, knowledgeable, and informative. He gave us a great overview of the vehicle and had the car cleaned to the nines. More

by anthonyrwilson69
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Philip Milewski

May 10, 2024

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Jay and Nick were great to work with; great experience. Took time to walk us through our new vehicle. More

by MAENMASSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller

May 13, 2024

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your wonderful recognition of the purchase experience facilitated by Jay and NIck! Many thanks again for choosing BMW of West Chester!

May 08, 2024

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Great team! The transaction was smooth and seamless. Best car buying experience I have ever had. More

by lthompson12
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Scott Gately

May 08, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you continue to be so pleased with the ease of your purchase experience. Many thanks again for choosing BMW of West Chester!

April 24, 2024

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I thought that everything from the greeter to the service was phenomenal. Will certainly be back. More

by pbd0001
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Joe Izzi

Apr 25, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

April 23, 2024

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Scott Gately is the best! He always listens to what I really need and want, and he isn’t happy until I’m happy. I’m very happy now! More

by CCat
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Apr 23, 2024

BMW of West Chester (formerly Otto's BMW) responded

Listening and understanding your needs leads to our mutual success. We are thrilled to hear you have been so pleased with the assistance provided by Scott. Many thanks again for choosing BMW of West Chester!

April 23, 2024

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Employee Rating

I would highly recommend this dealership! Justice Mogano is the best sales rep I have ever dealt with! Excellent follow-up, and it gets the deal done! More

by cmaucher
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Justice Mogano

Apr 24, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have been so pleased with the purchase experience delivered by Justice. Many thanks for choosing BMW of West Chester!

April 19, 2024

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I have purchased many cars but never has it been this smooth. Ian and Nick were professional, knowledgeable, and efficient. I would recommend them to everyone. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

Apr 19, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the professional, knowledgeable and efficient purchase experience delivered by Ian and Nick. Many thanks from all of us here at BMW of West Chester!

April 17, 2024

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Employee Rating

Ralph is always so knowledgeable and so friendly and kind to us we had bought fourBMW from him More

by reidwells377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger

Apr 18, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear Ralph once again delivered the friendly and knowledgeable purchase experience we always strive for. Many thanks for continuing to be a valued member of the BMW of West Chester family!

April 08, 2024

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Employee Rating

Working with Scott was very easy. He did not pressure us but looked to understand what we were looking for and worked to get us a good price. He was very helpful in explaining the man More

by Josh.blumental
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Apr 09, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear Scott listened to best understand your needs resulting in finding just the right BMW for you. Many thanks for choosing BMW of West Chester!

March 30, 2024

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Employee Rating

Lauren, was amazing she really made the whole experience extremely smooth. Driving over 2 hours I did not know how everything will go. Once I pulled in she was there to greet me. All the paperwork was all c More

by MattL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Pierce/ Snyder

Apr 01, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear Lauren and Nick were able to assist you so efficiently and effectively. Many thanks for travelling the extra distance to purchase with us here at BMW of West Chester!

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