Nick Capparelli | Page 2

Working with Scott was very easy. He did not pressure us but looked to understand what we were looking for and worked to get us a good price. He was very helpful in explaining the man He did not pressure us but looked to understand what we were looking for and worked to get us a good price. He was very helpful in explaining the many new features on our 2024 X5 He has followed up to see if we have more questions also Certainly would recommend Scott and BMW of west Chester More

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Lauren, was amazing she really made the whole experience extremely smooth. Driving over 2 hours I did not know how everything will go. Once I pulled in she was there to greet me. All the paperwork was all c extremely smooth. Driving over 2 hours I did not know how everything will go. Once I pulled in she was there to greet me. All the paperwork was all completed and only need a few signatures. I extremely appreciate all the work Lauren did for me she truly is amazing. Nick in finance was also great too, he did a great job explaining everything to me and doing a great job with the warranty as well. More

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Scott Gately is a fantastic client advisor. Knowledgable, patient, and knows all there is to know about BMW vehicles. We've purchased several vehicles from Scott and BMW of West Chester and rec Knowledgable, patient, and knows all there is to know about BMW vehicles. We've purchased several vehicles from Scott and BMW of West Chester and recommend them highly. More

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Reasonable, polite and professional. No "xx". Did what they said, when they said they would. Painless experience. No "xx". Did what they said, when they said they would. Painless experience. More

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It was a pleasure working with Ian and Nick to purchase our new car. I began with an online inquiry and Ian called me back later the same day. I was able to schedule and review several cars. The negotiatio our new car. I began with an online inquiry and Ian called me back later the same day. I was able to schedule and review several cars. The negotiation was straightforward, simple, and non-adversarial. I'd be happy to purchase another car from them in the future! More

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Best BMW dealership I've ever done business with. Very responsive and always reachable. Thank you! Very responsive and always reachable. Thank you! More

by European Verified Customer Verified Customer

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Excellent except I haven't received a call back concerning my new car calling for teleservice for new spark plugs. I called Friday and Saturday with no call back concerning my new car calling for teleservice for new spark plugs. I called Friday and Saturday with no call back More

by Lexidog Verified Customer Verified Customer

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Scott Gately is exceptional. He is efficient, knowledgeable and a pleasure to work with. All around good guy who provided a great buying experience. I would highly recommend S He is efficient, knowledgeable and a pleasure to work with. All around good guy who provided a great buying experience. I would highly recommend Scott Gately and BMW of West Chester for all your BMW needs. More

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Everyone was professional and knowledgeable. Ian was very helpful and we would recommend him to others. Ian was very helpful and we would recommend him to others. More

by mperry40 Verified Customer Verified Customer

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Very professional and detail oriented throughout the ordering and delivery process. Excellent product knowledge. Communicates well and anticipates customer needs. Very accessible via phone, text or em ordering and delivery process. Excellent product knowledge. Communicates well and anticipates customer needs. Very accessible via phone, text or email. Dealership appears well run. Organized and efficient purchase process. No experience with service dept yet. More

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