Bill Cosenza
Bill Cosenza at BMW of West Chester (formerly Otto's BMW)
Refer Me

Bill Cosenza

Service Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
148 Reviews
4.9

148 Reviews

Write a Review

148 Reviews of Bill Cosenza

May 01, 2024

Dealership Rating
Employee Rating

I have always received excellent service and workmanship from West Chester BMW, formerly Otto’s! More

by DONNA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

April 24, 2024

Dealership Rating
Employee Rating

Heather was very friendly, knowledgeable, and provided me with timely updates on the progress of the status of our vehicle in for service. The video updates from the technician working on our vehicle were e More

by piperrmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

Apr 25, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear Heather delivered the friendly, knowledgeable and timely service we always strive for. Many thanks from all of us here at BMW pf West Chester!

April 23, 2024

Dealership Rating
Employee Rating

Great experience and detailed information provided regarding needs current and future needs for my car. More

by sab1913
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with detailed performance of our service team. Many thanks from all of us here at BMW of West Chester.

April 22, 2024

Dealership Rating
Employee Rating

Top class service. what you would want when purchasing a luxury car. Highly recommend this dealership. More

by christopher.grilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you were so pleased with your service experience. Many thanks from all of us here at BMW of West Chester!

April 19, 2024

Dealership Rating
Employee Rating

Great customer service. Efficient. Quick in and out. Looking out for customer’s interest and needs. More

by DRBDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear you were so pleased with the efficient performance of our service team. Understanding your needs is key to our mutual success. Many thanks from all of us here at BMW of West Chester!

April 18, 2024

Dealership Rating
Employee Rating

Very nicu people an very good job an frienly that why inlike bmw so much More

by Robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you have been so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

April 03, 2024

Dealership Rating
Employee Rating

Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

by johnfeatherman
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Apr 03, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the communicative performance of our service team. Many thanks for choosing BMW of West Chester!

March 30, 2024

Dealership Rating
Employee Rating

Attentive and kind Always helpful and very informative. great work Always a pleasure to deal with More

by betty.driscoll45
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Apr 01, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you have been so pleased with the attentive and informative service experience delivered by our team here at BMW of West Chester!

March 28, 2024

Dealership Rating
Employee Rating

We've been customers for 25 years - new, used, service and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and More

by Mf267245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you have been so pleased with the performance of Justice and our team here at BMW of West Chester over the years. Many thanks for being a valued member of the BMW of West Chester family.

March 26, 2024

Dealership Rating
Employee Rating

We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. More

by kc4070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you continue to be so pleased with the efficient service delivered by Bill. Many thanks for choosing BMW of West Chester!

1
...

Dealership Inventory (202 Vehicles)

used 2024 MINI Convertible car, priced at $43,605
2024 MINI Convertible
used
Island Blue Metallic exterior
Automatic
Front-wheel Drive
used 2024 BMW X5 car, priced at $67,999
2024 BMW X5
used
Blue Ridge Mountain Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $53,615
2024 BMW X3
used
Phytonic Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 MINI Convertible car, priced at $43,545
2024 MINI Convertible
used
Island Blue Metallic exterior
Automatic
Front-wheel Drive
used 2021 BMW X5 car, priced at $49,999
2021 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 MINI Hardtop car, priced at $39,040
2024 MINI Hardtop
used
Rooftop Gray Metallic exterior
Automatic
Front-wheel Drive