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Bill Cosenza

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Bill Cosenza

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Bill Cosenza | Page 2

Service Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.9

154 Reviews

Overview Reviews (154) Inventory (195)

4.9

154 Reviews

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154 Reviews of Bill Cosenza

April 19, 2024

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Employee Rating

Great customer service. Efficient. Quick in and out. Looking out for customer’s interest and needs. Efficient. Quick in and out. Looking out for customer’s interest and needs. More

by DRBDOG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear you were so pleased with the efficient performance of our service team. Understanding your needs is key to our mutual success. Many thanks from all of us here at BMW of West Chester!

April 18, 2024

Dealership Rating

Employee Rating

Very nicu people an very good job an frienly that why inlike bmw so much inlike bmw so much More

by Robby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you have been so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

April 03, 2024

Dealership Rating

Employee Rating

Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

by johnfeatherman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bill Cosenza

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Apr 03, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the communicative performance of our service team. Many thanks for choosing BMW of West Chester!

March 30, 2024

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Employee Rating

Attentive and kind Always helpful and very informative. great work Always a pleasure to deal with great work Always a pleasure to deal with More

by betty.driscoll45

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bill Cosenza

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Apr 01, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you have been so pleased with the attentive and informative service experience delivered by our team here at BMW of West Chester!

March 28, 2024

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Employee Rating

We've been customers for 25 years - new, used, service and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and service. We will certainly return and would highly recommend. More

by Mf267245

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justice Mogano, John Keenan, Anthony Blubello

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Apr 01, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you have been so pleased with the performance of Justice and our team here at BMW of West Chester over the years. Many thanks for being a valued member of the BMW of West Chester family.

March 26, 2024

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Employee Rating

We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. He keeps us updated on work and always makes the visit go smoothly. More

by kc4070

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you continue to be so pleased with the efficient service delivered by Bill. Many thanks for choosing BMW of West Chester!

March 25, 2024

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Employee Rating

Bill is great. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. More

by kdmillman8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the informative service experience delivered by Bill and enjoyed the convenience of our loaner transportation. Many thanks from all of us here at BMW of West Chester!

March 20, 2024

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Employee Rating

Bill is always responsive and through, would highly recommend. We drive an hour to get service with Bill. recommend. We drive an hour to get service with Bill. More

by Johnpark0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 21, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you continue to be so pleased with the responsive assistance delivered by Bill at each service visit. Thank you for traveling the extra distance to do business with us here at BMW of West Chester!

March 17, 2024

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Employee Rating

Organized, clean, respectful Employees, do things right the first time never had to take car back because of work not being done properly. the first time never had to take car back because of work not being done properly. More

by Carolyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

March 12, 2024

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Employee Rating

I was made aware of all the required service and costs from the very beginning. No surprises! from the very beginning. No surprises! More

by ckniebel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

BMW of West Chester (formerly Otto's BMW) responded

We always strive to provide a transparent service experience. Many thanks for choosing BMW of West Chester!

Dealership Inventory (195 Vehicles)

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All-wheel Drive

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2021 BMW 228 Gran Coupe | used

$28,999

2021 BMW 228 Gran Coupe

used

Jet Black exterior

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All-wheel Drive

$28,999

View Vehicle Details

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2021 BMW 330 | used

$33,552

2021 BMW 330

used

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$33,552

View Vehicle Details

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2021 BMW X3 | used

$33,999

2021 BMW X3

used

Black Sapphire Metallic exterior

Automatic

All-wheel Drive

$33,999

View Vehicle Details

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Bill Cosenza | Page 2

Service Advisor

BMW of West Chester (formerly Otto's BMW)

154 Reviews of Bill Cosenza

Dealership Inventory (195 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.