Justin Johnson
Justin Johnson at Mercedes-Benz of the Woodlands
Refer Me

Justin Johnson | Page 2

New Car Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
95 Reviews

Good afternoon – Why Mercedes-Benz of The Woodlands? We are a privately owned dealership with a Top rating among our previous clients and peers on DealerRater.com and numerous websites. I just wanted to introduce myself. As a previous business owner, I truly know and understand the meaning of excellent customer service and building a trustworthy relationship. I took great pride in my company and staff for going above and beyond for our clients. I will do the same for you. Our dealership is very involved in the community and also in charity work in the Houston area. I’m looking forward to building a lasting and business friendly relationship together.

Dealership Experience

7 yrs, 10 mos

Specialties & Trainings

Real Estate Agent, Professional Golf Teacher, Former business owner

4.9

95 Reviews

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95 Reviews of Justin Johnson

April 12, 2023

Dealership Rating
Employee Rating

Looking for a 2022 sl amg 55 and requested a trade in value for my mint 2020 sl 550. Gave two benchmarks from kelly blue book and car guru to provide a guideline. Justin Johnson used car manager offered More

by js
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: David Gonzalez

Apr 13, 2023

Mercedes-Benz of the Woodlands responded

We apologize for not meeting your expectations during your recent experience with us. Customer satisfaction is our top priority, and we want to address the concerns mentioned in your review. Our aim is to offer fair and competitive pricing that reflects the ever-changing market conditions. While Kelly Blue Book and Car Guru serve as our initial reference points for car valuations, they are merely guidelines and may not always represent the exact market value. We strive to appraise vehicles based on thorough, real-time, market research and remain competitive among other dealerships in the region. Your feedback is greatly appreciated and offers us an opportunity to enhance our services. We value our customers and their opinions, always striving to serve them better. We hope you will give us another opportunity to earn your business in the future.

April 06, 2023

Dealership Rating
Employee Rating

Incomparable service! I appreciate Trent for making this an easy process for my husband and I. His attention to detail was top notch. More

by Denise Medrano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 04, 2023

Dealership Rating
Employee Rating

Professional with personal attention and through introduction to the car and it’s features. Highly recommend this dealership for new and pre- owned high quality cars. More

by chuckjohnson.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Aramayo

Apr 05, 2023

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 16, 2023

Dealership Rating
Employee Rating

Once again, I had an excellent experience with Mike Lange, my service advisor at Mercedes Benz of the Woodlands. This organization is world-class in all ways. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 23, 2023

Dealership Rating
Employee Rating

Trent is outstanding. We have been in the market for two years knowing we’d be purchasing soon. Conducting a lot of research across competitive brands and vehicles we had More

by TBB1201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent Hjuler , El Hadji Toure

Jan 23, 2023

Mercedes-Benz of the Woodlands responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 22, 2023

Dealership Rating
Employee Rating

Mercedes has an outstanding service department! There is not another dealership with a service department like Mercedes! Just water of the many reasons I love owning a Mercedes! More

by mcdanielcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Mercedes-Benz of the Woodlands responded

Thanks, Carla, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 06, 2023

Dealership Rating
Employee Rating

My paperwork was prepared quickly for signature and the team was very attentive and accommodating. More

by Kelleydwatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Kelley, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 29, 2022

Dealership Rating
Employee Rating

Liz Rincon, service advisor, always takes the utmost care to make sure all goes well. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team, Tony. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 29, 2022

Dealership Rating
Employee Rating

Very nice! Marcos was very patient and understanding and listened to me and we talked through the whole process. More

by stacilvn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Marcos Morales

Oct 31, 2022

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Marcos was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 10, 2022

Dealership Rating
Employee Rating

If you are looking for honest sales person and a company that makes you feel at home and true honesty this is your dealership! We have tried going to other dealership over the years but they all fail us as More

by faranakmoshir
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez , Nina Galateanu

Oct 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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