Marcos Morales

I had an exceptional experience with my Marcos. His helpfulness, friendliness, and outgoing personality made the entire process wonderful. He truly went above and beyond to ensure my satisfaction. His helpfulness, friendliness, and outgoing personality made the entire process wonderful. He truly went above and beyond to ensure my satisfaction. Highly recommended! More

Helpful 0

Report | Print

The best dealership relationship to date. I have purchased many cars over the years and none compare to the attention, service, and assistance given at Mercedes of The Woodlands. Not enough I have purchased many cars over the years and none compare to the attention, service, and assistance given at Mercedes of The Woodlands. Not enough time or words to express my gratitude to the attention and time given whenever I am at the dealership for service or to purchase a new vehicle. Super great team, thank you all for everything you do. More

Helpful 0

Report | Print

Came in for an unexpected service need. As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why w As always the service department was quick, attentive, professional and exceeded our expectations. The level of service at this dealership is why we come back again and again. Richard Metodiev was outstanding. Also were able to quickly visit with our long time sales professional, Marcos Morales. Marcos is always super professional and just an all around great guy. If you're thinking about doing business here, do it, pull the trigger. You won't regret it. More

Helpful 0

Report | Print

Marcos helped me find a car I liked in less than 30 minutes, he also gave very detailed information pertaining to the car and the purchase I was making. At only 22 years old and a first time buyer I wa minutes, he also gave very detailed information pertaining to the car and the purchase I was making. At only 22 years old and a first time buyer I was able to drive off in my brand new Mercedes-Benz with no co-signer! Marcos had very great customer service and hospitality. If you’re in the area and are looking to purchase a car at Mercedes-Benz go see Marcos! More

Helpful 0

Report | Print

I found this AMG GT53 Coupe on the internet @ Mercedes Benz of the Woodlands . I must if looked @40 dealerships or more before finding my ultimate vehicle. I then called the dealership and met Marcos Mora Benz of the Woodlands . I must if looked @40 dealerships or more before finding my ultimate vehicle. I then called the dealership and met Marcos Morales, well ,, he turned out to be one of the best dealers I’ve ever dealt with ! I own 6 other vehicles and usually buy 2 new ones a year.,,, so I think by now? I know what I’m talking about. Marcos was so “pro-active “ and knew EXACTLY how to go about an “out of state “ sale. He made this process so easy and such a pleasure . I did a “cash” deal. So he had all the wiring instructions and a Notary ready for me in an instant !! I was very impressed. The upper management @ Mercedes Benz of the Woodlands need to be aware that Marcos is an amazing asset to their team!!!!!! I can’t thank him enough for making this transaction so seamless and fun! I just bought a 2023 Land Rover Defender last month and it did NOT go 1/2 as smooth. I will definitely use Marcos again and have him transport my Mercedes to New York. I must add that Paula? One of the closing girls was absolutely one of the most articulate and informative closers I’ve ever dealt with, she explained all the details of an “out of state “ procedure to the “T”…. Thank you Paula. One lady that takes great pride in her work. This message is for Nick Botusan—— please acknowledge these 2-employees of yours! They made my purchase so easy and actually fun. Believe me when I tell you - I’ve had some bad experiences over the years. Your dealership is on point”. Thank you !!! More

Helpful 0

Report | Print

MB The Woodlands is the best dealership I have ever experienced, and my most recent experience with the Sales Department was superb. Any business can be measured by the quality of its staff, and Mr. M experienced, and my most recent experience with the Sales Department was superb. Any business can be measured by the quality of its staff, and Mr. Morales is exceptional. Attention to detail, understanding the customer’s needs, timely communication, and follow up after the sale define his dedication and work ethic. Mr. Toure handled the necessary paperwork with ease and efficiency, gliding through the process in record time, while fully explaining each singular detail. Mr. Lilley intermittently assisted during the process, and he was both engaging and professional. These associates were quite knowledgeable regarding their specific areas of expertise, another critical aspect that greatly enhanced the overall experience. More

Helpful 0

Report | Print

Marcos made the process seamless, best buying experience I’ve had purchasing a car! I will definitely call him again on my next purchase. I’ve had purchasing a car! I will definitely call him again on my next purchase. More

Helpful 0

Report | Print

This is the 4th Mercedes I acquire at The Woodlands because Marcos Morales is really helpful and profesional. I am very happy to work with him. I highly recommend Marcos for anything you need! I like because Marcos Morales is really helpful and profesional. I am very happy to work with him. I highly recommend Marcos for anything you need! I like working with someone I trust 100%! More

Helpful 0

Report | Print

Friendly and efficient. Very easy to get in and get maintenance done. High quality work. Very easy to get in and get maintenance done. High quality work. More

Helpful 0

Report | Print

Marcos has been an absolute pleasure to work with in purchasing my new vehicle! I initially wanted to avoid the dealership experience after hearing all the horror stories of what people went through, bu purchasing my new vehicle! I initially wanted to avoid the dealership experience after hearing all the horror stories of what people went through, but I’m very much glad to have found a sales associate like Marcos who is transparent, respects your time, and very educated on the industry. More

Helpful 0

Report | Print