Steven Davis

First (1st) Class Service - Took my GLS and GLB in for Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount to me since these vehicles are driven by my wife and daughter. The dealership overall is a next level experience when it comes to MB...I have owned several MB's over the years that were purchased at several other MB dealerships in the Houston or Greater Houston area and MBOTW is just better. More

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I scheduled my B1 service over the phone. When I arrived for my service appointment I was greeted promptly although they were very busy. My car was serviced and returned to me as promised . When I arrived for my service appointment I was greeted promptly although they were very busy. My car was serviced and returned to me as promised . I felt like I was appreciated as a customer. More

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

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Yesterday I had to take my car to the dealership as the app was sending me messages about the battery. They got me in as soon as I arrived. I didn’t have an appointment but due to the nature of the issue m app was sending me messages about the battery. They got me in as soon as I arrived. I didn’t have an appointment but due to the nature of the issue my husband said I should go immediately. They found the issue, solved it and I was on my way within the hour ! This is our 3rd Mercedes, and there is a reason why we keep coming back to Mercedes of the Woodlands. Service is top notch, it’s is always spotless, and everyone is so kind. Thank you again for being such a wonderful business ! More

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Mercedes Benz of the Woodlands has always been my go to for excellent service and luxury vehicles. for excellent service and luxury vehicles. More

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Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. had since we moved to Texas 7 years ago. More

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Visite recientemente este Dealer Mercedes Benz y la atención fue excelente. El mecánico habló personalmente conmigo y me dio unas recomendaciones que tomé en cuenta y estoy muy agradecido. En lo sucesi atención fue excelente. El mecánico habló personalmente conmigo y me dio unas recomendaciones que tomé en cuenta y estoy muy agradecido. En lo sucesivo haré el mantenimiento de mi Vans allí. Los recomiendo 100% More

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From the first time I brought a Mercedes to this dealership for service (I'm on my 4th Mercedes) I have never had a vehicle serviced anywhere else. The experience is truly upscale, and they have dealership for service (I'm on my 4th Mercedes) I have never had a vehicle serviced anywhere else. The experience is truly upscale, and they have the process down to a very efficient science: 1) my car tells me it's time to book service 2) I book my appointment online 3) I pull in am greeted warmly by the team awaiting my arrival 4) I walk directly into the clean and comfortable cafe-style waiting area 5) My service professional comes to ME (I'm set up with laptop, phones, and fresh coffee at the coffee bar) and introduces himself then reviews the service and provides a timeline estimate 6) right on time, he lets me know the car is ready, and it's right up front, freshly detailed. I mean it just can't get any better than that! Well, maybe some high protein / low carb snacks like nuts and string cheese would be nice :) More

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All of the staff were friendly and helpful and our service coordinator, Steven Davis, listened and addressed all of our concerns in a very professional manner. service coordinator, Steven Davis, listened and addressed all of our concerns in a very professional manner. More

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very good service. Prefer to have the service here. That's why I am an old client. Prefer to have the service here. That's why I am an old client. More

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