Richard Metodiev
Richard Metodiev at Mercedes-Benz of the Woodlands
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Richard Metodiev

Service Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
235 Reviews
4.9

235 Reviews

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235 Reviews of Richard Metodiev

April 11, 2024

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Employee Rating

I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a More

by Wonder-Woman-GWF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Greeter in the Service Drive up area - Long time employee don't remember his name

Apr 12, 2024

Mercedes-Benz of the Woodlands responded

Wonder-Woman-GWF, thank you for taking the time to share your positive experience at Mercedes-Benz of The Woodlands! We're thrilled to hear that Richard provided excellent customer service and that our greeting team made a lasting impression. We look forward to assisting you with your next car purchase when the time comes.

April 02, 2024

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Trusted and always reliable service, I have worked with Richard my service contact for over 8 years. More

by Lgomez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 03, 2024

Mercedes-Benz of the Woodlands responded

Hi Lgomez, thank you for sharing your positive experience with our service and Richard! We're thrilled to hear that you find our service trusted and reliable. We appreciate your loyalty and look forward to serving you again.

March 30, 2024

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MBTW has the most outstanding service! ! From the moment I arrived and Gray helped me and then Richard was extremely helpful getting me processed, everything was wonderful!! More

by mcdanielcarla
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Justin Johnson , Gray

Apr 02, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words about Gray and Richard. We are thrilled to hear that you had such a positive experience with our service. We appreciate your feedback and look forward to welcoming you back again soon!

March 15, 2024

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Just wanted to leave a review after my most recent visit to Mercedes-Benz of the Woodlands. I've purchased 4 vehicles over the past 4 years from this dealership and they service all of my cars. In particu More

by Matt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface, Nic Botusan

Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi Matt! Thank you for taking the time to share your positive experience at Mercedes-Benz of the Woodlands. We're thrilled to hear that you received prompt and attentive service during your visit. We appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future.

March 13, 2024

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Employee Rating

Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks More

by jamesdavey485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of the Woodlands responded

Hi James, thank you for taking the time to share your experience with Katherine and George! We're thrilled to hear they were able to assist you every step of the way and provide you with the information you needed. We appreciate your feedback and hope to work with you again in the future.

Mar 13, 2024

jamesdavey485 responded

George and Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks

February 15, 2024

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 11, 2024

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Employee Rating

It was an easy process, Richard & all the staff are kind & helpful, & the loaner SUV sold itself & now we want a new Mercedes:) A great experience. More

by jdabston250
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Mercedes-Benz of the Woodlands responded

Hi jdabston250! Thank you so much for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team, especially Richard, was able to provide you with excellent service. We appreciate your positive feedback and look forward to assisting you with your future car needs.

February 11, 2024

Dealership Rating
Employee Rating

Mercedes Benz of the Woodlands gives you next level service. Rich and the entire service team were excellent to say the least. This is the only facility I will take my Mercedes. If you want a friendly More

by bigleo2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Mercedes-Benz of the Woodlands responded

Hi BigLeo2769! Thank you so much for your kind words and for choosing Mercedes Benz of the Woodlands. We're thrilled to hear that you had a great experience with Rich and our service team. We appreciate your loyalty and look forward to serving you again in the future.

January 30, 2024

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Richard was great. Brought my 2013 diesel ML350 in for a warranty service for my first visit here, and now it runs better than it has in over 10 years. Fantastic and th More

by millermack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Mercedes-Benz of the Woodlands responded

Hi Miller, thank you for the wonderful feedback! We're thrilled to hear that Richard provided excellent service. It's fantastic to know that your vehicle is running better than ever. We appreciate your kind words and look forward to serving you again in the future.

January 30, 2024

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Employee Rating

Great customer service. Richard was awesome. He explained the additional services that my vehicle was due for & explained the cost breakdown very well. I was in and out in n More

by kp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Mercedes-Benz of the Woodlands responded

Hi Kicoparra10, thank you for taking the time to leave us a great review! We're thrilled to hear that Richard provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

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